Server Assistant | Part-Time | The Truth – Music Venue

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Server Assistant is responsible for communication between the Front of House and Back of House in the Restaurant & Suites. This position is to deliver food to guests in a friendly professional & knowledgeable manner and support the Restaurant & Suites with other duties as directed. This employee must maintain excellent attendance and be available to work a flexible schedule including nights & weekends.

This role pays an hourly rate of $15.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) Matching.

This position will remain open until December 11 2026.

• Run food from the expo to the correct seat table or box within ticket-time standards.
• Verify each plate against the ticket before leaving the expoaccuracy mods allergens temperature and presentation.
• Know the venues seat row section and box numbering.
• Use a proper tray tray jack or hand-carry technique. Do not overload.
• Announce each item to the guest by name and place plates correctly.
• Confirm guests have utensils napkins condiments and shared plates.
• State allergens and dietary items at the point of delivery.
• Clear dirty plateware glassware and trash on every return trip.
• Support artist hospitality catering and backstage meal delivery as assigned.
• Follow all Metro Public Health Department and OVG food safety standards.

• Food handler certification per Metro Public Health Department standards completed before independent floor service.
• Ability to comprehend printed and digital kitchen tickets accurately under time pressure.
• Ability to memorize and recall the full venue seat section row and box map.
• Ability to communicate clearly with guests and staff in a high-volume loud environment.
• Ability to carry and balance trays and heavy products.
• Ability to stand and walk 59 hours per shift and climb stairs while carrying products.
• Must have availability on nights weekends and holidays.
• Ability to take direction and correction from expo kitchen leadership and management during service.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.