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Senior Vice President of Community Relations
Job Location:
Job Location:
Northampton, PA - USA
Yearly Salary:
USD 125000 - 150000
Yearly Salary:
Posted:
29 September 2026 (21 hours ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- 401(k)
- 401(k) matching
- Dental insurance
- Tuition assistance
Senior Vice President of Community Relations
Full-Time
Location: Northampton MA
Salary Range: $125000 - $150000
Job Summary
The Senior Vice President of Community Relations is a key member of the Executive Leadership Team. Responsible for strengthening the organizations relationships with elected officials public sector partners the media and community organizations across the four counties of western Massachusetts this leader represents the mission and priorities of ServiceNet and River Valley Counseling Center (RVCC) to external stakeholdersensuring that our voice is heard in state and regional policy conversationsand works to enhance our visibility and impact in the communities we turn this leader relays external stakeholders interests and priorities to the rest of the senior team for consideration in present and future planning efforts.
Location: Northampton MA
Salary Range: $125000 - $150000
Job Summary
The Senior Vice President of Community Relations is a key member of the Executive Leadership Team. Responsible for strengthening the organizations relationships with elected officials public sector partners the media and community organizations across the four counties of western Massachusetts this leader represents the mission and priorities of ServiceNet and River Valley Counseling Center (RVCC) to external stakeholdersensuring that our voice is heard in state and regional policy conversationsand works to enhance our visibility and impact in the communities we turn this leader relays external stakeholders interests and priorities to the rest of the senior team for consideration in present and future planning efforts.
The Senior Vice President further oversees the work of the Communications & Development team helping to ensure that messaging outreach fundraising and other community engagement efforts reflect the organizations values and strategic priorities.
Job Responsibilities:
Government Affairs
- Develop coordinate and implement the organizations government relations strategy in alignment with organizational goals and priorities.
- Build and sustain strategic relationships with municipal state and federal officials including mayors and town managers state senators and state representatives across Western Massachusetts as well as with area office staff for our federal delegation.
- Collaborate with statewide and regional trade associations and advocacy coalitions to advance legislation that supports the mission and priorities of ServiceNet and RVCC.
- Monitor and advocate for legislation state funding opportunities and policy that affect mental health and human services specifically the programs and services provided by ServiceNet and RVCC.
- Prepare policy briefs testimony and communications to inform and influence decisionmakers on key issues affecting the agency and the people it serves.
Community Relations
- Act as the primary liaison between ServiceNet RVCC and key community stakeholders including chambers of commerce law enforcement agencies non-profit partners advocacy organizations and civic leaders.
- Lead efforts to strengthen the organizations visibility credibility and engagement across the four counties of Western Massachusetts.
- Partner with the full Leadership Council to foster a lively culture of community engagement and relationship-building: through active participation on area boards councils coalitions and pop-up volunteer initiatives.
- Represent ServiceNet and RVCC at community events and through regional initiatives to advance collaboration and shared goals.
- Provide conflict management oversight of neighbor relations issues that involve or could potentially involve local and/or regional officials.
- Work in partnership with the CEO and Sr. Director of Communications & Development to coordinate crisis communications and other high-stake media responses.
Oversight of Communications & Development
- Ensure that the teams external communication strategies (media relations public awareness campaigns and fundraising initiatives) align with overall organizational goals while promoting the mission and reputation of ServiceNet and RVCC.
- Ensure consistent effective and mission-aligned communications across all platforms and stakeholder groups.
Qualifications
- Bachelors degree in public policy communications political science or a related field required; advanced degree preferred.
- Minimum of 10 years leadership experience in government relations high profile public affairs and community engagementideally within the non-profit health and human services sector.
- Established relationships or experience working with municipal and state officials in Massachusetts strongly preferred.
- Demonstrated success in legislative advocacy coalition-building and strategic communications.
- Exceptional interpersonal leadership and communication skills including writing and public speaking.
- Proven ability to lead and inspire teams navigate complex stakeholder networks and represent an organization with professionalism and integrity.
Benefits:
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness developmental disabilities brain injuries homelessness and substance use issues. With our dedicated staff members we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status. #JobsThatMatter
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status. #JobsThatMatter
Compensation: $125000.00 - $150000.00 per year
ServiceNet is a non-profit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!
At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.
And with over 3000 employees and over 100 programs across western Massachusetts were confident theres a role thats the right fit for you.
Required Experience:
Senior Exec
About Company
Essential Human Services For People Living With Mental Health Challenges, Developmental Disability, Brain Injury, Substance Abuse, And More.
