Senior Vice President, Business Operations

POSITION SUMMARY
Serves as the Chief Financial Officers senior execution partner leading the implementation and integration of assigned priorities across the Business Operations portfolio. The position translates approved strategies into actionable workplans leads complex cross-functional initiatives establishes accountability removes barriers to execution and drives measurable results while functional leaders retain responsibility for their departmental strategies technical decisions staff and day-to-day operations.

KEY RESPONSIBILITIES & ESSENTIAL DUTIES OF POSITION
An individual must be able to perform each essential duty listed below at a satisfactory level:

• Serve as the Chief Financial Officers senior execution partner translating approved Business Operations strategies and priorities into actionable workplans and measurable results.
• Exercise delegated authority to direct assigned work make decisions resolve barriers and escalate matters requiring executive action.
• Lead assigned cross-functional Business Operations initiatives from planning through implementation establishing accountability for deliverables milestones decisions risks and outcomes.
• Lead coordination of participating functions while respecting functional leaders authority over departmental strategy technical decisions staff and day-to-day operations.
• Maintain an integrated view of Business Operations priorities including schedules resources interdependencies risks and competing demands.
• Lead the Business Operations operating cadence including leadership meetings project reviews decision tracking and executive follow-up.
• Prepare executive-level workplans dashboards analyses status reports recommendations and decision materials for executive leadership Board committees and other stakeholders.
• Lead implementation and continuous improvement of the Business Operations service partnership model including request tracking service standards performance measures and internal customer feedback.
• Partner on the integration and improvement of the organizations grants lifecycle processes with participating functions.
• Partner on the coordination of assigned technology and business-systems modernization initiatives with Technology and functional leaders responsible for technical requirements security and departmental implementation.
• Support implementation of governance risk and compliance priorities by strengthening cross-functional coordination work planning accountability and follow-through while functional leadership retains responsibility for compliance strategy technical requirements and ongoing program administration.
• Support facilities and real estate initiatives through work planning coordination document management milestone tracking and stakeholder follow-up under the direction of the Chief Financial Officer.
• Manage consultants vendors and professional partners supporting assigned initiatives including scope deliverables performance timelines and issue resolution.
• Evaluate Business Operations processes structures and systems and implement or recommend improvements that strengthen coordination accountability efficiency and stewardship.
• Ensure appropriate coaching performance reviews and professional development opportunities are provided to direct reports to ensure optimal staff and client service.
• Ensure adherence to all organizational policies and procedures staying informed about updates and promoting compliance within the team.
• Maintain confidentiality and adhere to HIPAA FIPA PHI PII requirements.
• Identified as essential requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.
• Contribute to overall organizational success by performing other duties and responsibilities as assigned.
  

JOB REQUIREMENTS
Job requirements include:

• Bachelors degree in business administration finance public administration organizational leadership project management or a related field or an equivalent combination of education and directly relevant experience.
• Masters degree or relevant professional certification preferred.
• At least 10 years of progressively responsible experience in business operations strategic execution transformation project or portfolio leadership management consulting or a comparable field.
• Demonstrated experience leading complex cross-functional initiatives from planning through implementation.
• Experience exercising delegated authority resolving barriers and making or recommending executive-level decisions.
• Demonstrated ability to influence senior leaders and establish accountability without direct reporting authority.
• Experience managing multiple concurrent priorities interdependencies risks resources and deadlines.
• Experience preparing and presenting executive- and Board-level analyses recommendations dashboards status reports and decision materials.
• Experience supporting organizational change stakeholder engagement implementation and adoption.
  Demonstrated ability to create structure clarity and forward movement in complex or ambiguous environments.
• Experience supervising and developing professional staff.
• Experience managing consultants vendors or other professional partners.
• Experience with facilities real estate technology modernization grants administration governance risk compliance or related organizational initiatives preferred.
• Advanced proficiency with Microsoft Office and experience using project-management collaboration reporting and document-management systems.
• Strong project management skills with expertise in planning organizing and executing initiatives from concept to completion.
• Exemplary integrity with a strong ability to maintain confidentiality.
• Public speaking and presentation experience required.
• Strong negotiation skills.
• Strong conflict resolution skills.
• Ability to work collaboratively with professionals.
• Strong communication skills both written and orally required.
• Ability to utilize critical thinking and problem-solving skills.
• Ability to utilize organizational skills effectively.
• Must have access to a private secure and stable high-speed internet connection.
• Must have access to a quiet confidential workspace.
  

COMPETENCY REQUIREMENTS
Communications - Ability to communicate effectively.

Business Ethics - Ability to work with integrity and ethics.

Conflict Resolution - Encourage open communication to resolve difficult situations.

Strategic Thinking - Develop strategies to achieve organizational goals.

Delegation - Delegates and monitors independent work assignments.

Change Management - Builds commitment from those affected by change.

Leadership & Influence - Inspires confidence develops others and influences individuals and teams to achieve organizational priorities.

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.

PHYSICAL DEMANDS
Physical demands include:

• Constantly remaining in a stationary position often sitting or standing for prolonged periods.
• Constantly communicating with others to exchange information through speaking hearing reading and writing.
• Constantly repeating motions and fine manipulation that may include the wrists hands and/or fingers. Ability to type using a keyboard.
• Constant use of standard office equipment such as the telephone and/or headset copier and computer.
• Constantly assessing the accuracy neatness and thoroughness of the work assigned.
• Constantly viewing information on a computer screen.
• Occasionally traveling to the office or offsite location.
• Occasionally lifting and moving of items weighing up to approximately 20 pounds.
• Occasionally bending stooping or kneeling.
  

WORKING CONDITIONS
Working conditions include:

• Hybrid inside working environment.
• Occasional early mornings evenings and weekend hours.
• High level of long periods of concentration.
• Frequent interactions with internal and external customers.
• Reliable transportation required.

Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!

Medical Insurance (Health Dental Vision) on the 1st day and HFUW pays up to 80% of your premium.

Company-Paid Benefits HFUW provides all full-time employees with the opportunity to enroll in short-term & long-term disability insurance as well as $50000 in life insurance all 100% paid by HFUW.

401k w/ Company Contribution not only does your 401k start on the 1st of the month following your start date but after 1 year of employment and 1000 hours worked you will receive 5% contribution from HFUW regardless of your personal contribution to your plan.

Paid Time Off HFUW offers an extensive amount of time off so you can focus on your personal health family priorities and work-life balance. Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire with generous carry over and accruals.