Senior Venue Director Audio Visual, Event Technology
Dallas, TX - USA
Job Summary
Join our team at the Hilton Anatole in Dallas TXa premier destination for unforgettable meetings events and guest experiences.
- Effectively manages the set-up of client events to ensure successful outcomes.
- Ensures all set-ups and removals are done according to Company standards.
- Ensures all inventory is in good working order and rental condition and secure from theft or damage.
- Complies with all Company security and safety measures.
- Effectively utilizes personnel resources.
- Keeps up to date on related technology to increase innovation.
- Manages the sales process for maximum capture of business and revenue.
- Build events to maximize client satisfaction and uniqueness in the Companys services.
- Follows through on all client requests.
- Manages budget for increased revenue and controls expenses effectively including sub-rentals and labor.
- Manages accurate and timely billing of events and clients.
- Manages accurate and timely submittal of time and attendance records.
- Develops and appraises staff effectively
- Takes corrective action as necessary on a timely basis and in accordance with Company policy.
- Creates an environment of continual improvement and inspired employee morale.
- Cultivates and maintains a strong and rewarding business relationship with our Hotel partners.
- Build strong relationships with various sub-rental and labor vendors and ensure sub-rental equipment and contracted labor meets or exceeds Pinnacle Live standards.
- Attendance at all pertinent in-house hotel meetings (BEO Sales Daily Stand-up etc.)
- Completing and submitting weekly and monthly reports on deadline.
- Look for opportunities to assist hotel partners with technology needs i.e. digital signage/reader boards HSIA management etc.
- Maintaining or assisting in maintaining Pinnacle Live and where applicable hotel meeting space and guest room computer networks.
- Develop and maintain strong relationships with venue partners and provide leadership and oversight of venues in area of responsibility
- Review P&L of assigned venue and designated area to ensure maximum business capture.
- Other duties as assigned.
- Strong technical aptitude
- Good working knowledge of computer hardware and software
- Planning ability; able to plan prioritize
- Strong interpersonal skills
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Strong team player orientation
- Professional appearance
- High School Graduate or equivalent
- 2-3 years audio and visual experience is required
- 2-3 years customer service experience in a hospitality environment
- 2-3 years venue director level experience
- Advanced audio visual training
- Computer proficiency (hardware software and networking)
- Performance based incentive plan on top of base salary
- Generous time off with PTO holidays and sick/personal days
- 401k with a contribution match
- Insurances; health vision dental and more
Required Experience:
Director
About Company
Pinnacle Live creates and executes in-person and hybrid meetings and events for the hospitality industry and for corporate clients. We bring communities together by unleashing the power of live events.