Senior UX Designer, Intelligent Experiences

Description -

Job Summary

Join HPs Global Experience Design team and help shape the future of intelligent printing experiences for SMB and Enterprise customers around the world. We are looking for a designer who thrives at the intersection of hardware software services and AI-enabled workflowssomeone who can turn complex ecosystems into clear intuitive and beautifully crafted end-to-end experiences. This is not a traditional UX role. It is an opportunity to contribute to everything from control panel OS and interface experiences to setup onboarding scanning device management maintenance and next-generation AI-driven solutions. You will work with a highly respected global design team partner with cross-functional teams across software firmware program management and marketing and help shape products that are visible widely used and strategically important to HP.

Why join HP / Why this role

This is a rare opportunity to help shape the future of intelligent experiences in a category used by businesses around the world every day. You will work on meaningful end-to-end design challenges that span physical devices embedded interfaces software services and emerging AI-driven workflowswhile partnering with a highly respected global team known for strong craft thoughtful collaboration and real product impact. The role offers the chance to influence visible experiences at scale work across disciplines including software firmware research program management and marketing and help define how HP brings more intuitive connected and intelligent solutions to market.

This role is based in HPs Vancouver Washington office a workspace designed to support collaboration flexibility anddifferent waysof working. Coverage of HPs Vancouver expansion described an environment shaped by employee input with open collaboration areas flexible conference spaces strong natural light sit/stand desks and shared spaces designed to support both focused work and team connection. It is an exciting setting for a designer who wants to do high-impact work in a visible role while being part of a globally connected organization.

Senior UX Designer Intelligent Experiences

We are looking for an Experience Design professional who can contribute to holistic end-to-end experiences across connected print ecosystems. The ideal candidate is not limited to traditional UXexecution butbrings a broader XD mindset that spans user research experience strategy interaction design visual design systems thinking prototyping and usability validation. This person should be comfortable moving from ambiguous problem framing to detailed design execution with the ability to help shape product direction across device interfaces software experiences service workflows and future AI-driven solutions. Success in this role requiresstrong designjudgment sensitivity to craft fluency in tools such as FigmaFigJam and Miro and the ability to work across disciplines and global teams to create experiences that are useful usable and cohesive. We are especially looking for someone excited bydesigning forAI-powered products and services experimenting with emerging design workflows and helping raise the bar for experience quality across HP Print.

Responsibilities

• Designs end-to-end user experiences across printer hardware interfaces control panel operating system and UI PC and mobile software setup and onboarding flows maintenance tools and partner-facing management solutions.

• Plans andparticipatesinqualitative and quantitative user research including in-person ethnography focus groups usability studies and concept validation then translates findings into clear design direction and product recommendations.

• Creates experience strategies journey maps flows prototypes specifications and reusable design patterns that improve consistency across products services and touchpoints.

• Partners closely with software firmware program management product marketing and other HP interface teams toalign onexperience vision user needs technical feasibility and brand consistency.

• Works closely with engineering teams to understand constraints shapefeasiblesolutions make thoughtful tradeoffs and deliver detailed design guidance from concept through implementation.

• Works with designers and cross-functional partners across global teams to deliver high-quality holistic experiences for complex programs and product portfolios.

• Raises the quality of visual design across interfaces by working with design systems and adjacent HP teams to ensure clarity consistency and alignment with brand standards.

• Contributes toproduct discussions reviews and presentations with stakeholders across the organization.

• Shares ideas contributes to team learning and supports strong experience design practices across the organization.

• Thrives in evolving ambiguous environments where AI capabilities user expectations and design best practices are changing rapidly.

• Brings familiarity with AI-powered design tools and workflows including generative design and prototyping assistants and is excited todesign forAI-driven products and services while experimenting with new capabilities.

Education & Experience Recommended

• Bachelorsor advanceddegree in Experience Design User Experience Human Factors Human-Computer Interaction Product Design Service Design Psychology Social Sciences or a related field or equivalent practical experience.

• Typically5 years of experience designing end-to-end digital device or service experiences with a strong portfoliodemonstratingsystems thinking interaction design visual design sensitivity and user-centered problem solving.

• Experience working across product ecosystems that may include hardware embedded or device interfaces software setup flows management tools or service journeys is a plus.

• Experience designing for or with AI-powered products services or workflowsand curiosity about how emerging AI tools can support the design processis a plus.

• Ability to work effectively with cross-functional teams communicate design rationale clearly and navigate ambiguity in fast-evolving product environments.

Preferred Certifications

• Certified User Experience Professional (CUXP)

Knowledge & Skills

• End-to-end experience design across hardware software services and connected ecosystems
• Experience strategy journey mapping information architecture and systems thinking
• Interaction design prototyping user flows and usability best practices
• Strong visual design judgment and attention to craft consistency and brand alignment
• Qualitative and quantitative user research ethnography concept validation and usability testing
• Figmaexpertise with working knowledge of collaboration tools such asFigJamand Miro
• Design systems thinking and the ability to create scalable patterns and frameworks
• Comfort working in ambiguity and helping teams shape direction in evolving product spaces
• Familiarity with AI-powered design tools generative workflows and designing for AI-driven products and services
• Strong storytelling communication and cross-functional collaboration skills

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impactsmultiple teams and may act as a team or project leader providing direction to team activities andfacilitatesinformation validation and team decision making process.

Complexity

Responds to moderately complex issues within established guidelines.

Pay & Benefits

The pay range for this role is $105050 to $161800 USD annually withadditionalopportunities for pay in the form of bonus and/or equity (applies to UnitedStates of America candidates only). Pay varies by work location job-relatedknowledge skills and experience.

Benefits:

HP offers a comprehensive benefits package for this position including:

• Health insurance

• Dental insurance

• Vision insurance

• Long term/short term disability insurance

• Employeeassistanceprogram

• Flexible spending account

• Life insurance

• Generous time off policies including;

• 4-12 weeksfully paid parental leave based on tenure

• 11 paid holidays

• Additionalflexible paid vacation and sick leave

• US benefits overview compensation and benefits informationisaccurateas of the date of this

  posting. The Company reserves the right tomodifythis information at any time

  with or without notice subject to applicable law.

  Disclaimer

  This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change andadditionalfunctions may be assigned as needed by management.

  Job -

  Software

  Schedule -

  Full time

  Shift -

  No shift premium (United States of America)

  Travel -

  Not Specified

  Relocation -

  Yes

  Equal Opportunity Employer (EEO) -

  HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

  Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

  For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal