Senior Transformation Program Manager Fort Worth, TX or Rice Creek, MN

We anticipate the application window for this opening will close on - 17 Aug 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.

Careers That Change Lives

The Senior Transformation Program Manager is responsible for leading the enterprise-wide transformation programs that enable Medtronics Service Center Strategy. This role drives the planning execution governance and realization of strategic initiatives focused on service center footprint optimization service capability development process harmonization cost optimization and digital enablement.

This individual will partner across regional service organizations supply chain quality IT finance HR and operating units to deliver complex multi-year transformation programs that improve customer experience increase operational efficiency drive scalable growth and support service profitability objectives. The role requires exceptional program leadership change management expertise executive communication skills and the ability to influence across a highly matrixed global organization.

A Day in the Life

• Manage complex cross-functional programs focused on:
  • Service center footprint optimization
  • Capability development and segmentation
  • Process and systems harmonization
  • Cost optimization
  • Digital enablement and innovation
• Develop and maintain integrated transformation plans milestones dependencies risks and executive reporting.
• Establish program governance structures and facilitate executive report outs.
• Build business cases and value realization plans to support strategic investment decisions.
• Lead organizational change management activities including communications stakeholder engagement training and adoption planning.
• Partner with regional leaders to define future-state operating models and transfer or transition roadmaps.
• Drive alignment on standardized processes systems data models and performance metrics across service operations.
• Identify and implement opportunities to reduce complexity improve scalability and optimize cost-to-serve.
• Partner with Digital IT and Operations teams to accelerate automation analytics AI and process mining initiatives supporting service operations modernization.
• Monitor program performance and ensure delivery of operational financial quality and customer experience outcomes.
• Provide executive-level communications presentations and recommendations to senior leadership.
• Coach project managers and workstream leaders to ensure disciplined execution and accountability.

Strategic Responsibilities

Footprint Optimization

• Lead initiatives to evaluate rationalize and optimize the global service center network.
• Support site specific strategies capability realignment and regional hub strategies.
• Develop business cases supporting scalability efficiency and growth opportunities.
• Develop and execute plans that minimize customer quality and operational disruption during network and capability transitions.
• Partner with regional and functional leaders to define transfer or transition roadmaps that support future-state operating models and stable ramp-up

Process Harmonization

• Drive global standardization of service center processes systems and operating procedures including how Primary Service Centers support Regional Service Centers.
• Lead cross-functional efforts to simplify workflows reduce variation and improve operational performance.

Cost Optimization

• Identify opportunities to improve productivity utilization and operating leverage.
• Drive programs focused on reducing operating costs while maintaining service quality and compliance.

Digital Enablement

• Accelerate deployment of digital tools automation analytics AI and process mining capabilities.
• Partner with IT and Digital organizations to prioritize and execute transformation initiatives.

Must Have: Minimum Requirements

• Bachelors degree required.
• 10 years of relevant experience in program management business transformation operations supply chain service operations consulting or related fields.
• 7 years leading large-scale cross-functional enterprise transformation programs.

Nice to Have

• MBA or advanced degree.
• PMP PgMP Lean Six Sigma Black Belt Prosci or equivalent certification.
• Experience in MedTech healthcare manufacturing supply chain or service operations environments.
• Experience managing complex global initiatives involving multiple stakeholders and business functions.
• Strong financial acumen with experience developing business cases and tracking value realization.
• Demonstrated experience leading organizational change and transformation efforts.
• Experience leading network optimization operating model redesign shared services or service transformation initiatives.
• Knowledge of ERP systems CRM platforms service management systems process mining AI and digital transformation methodologies.
• Experience presenting to executive leadership teams.

For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @ email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic do not respond click links or open attachments.

If you have any questions concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic please contact us immediately at .

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$149600.00 - $224400.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience certification/education market conditions and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.