Senior Training Manager, Field Service, and Operational Planning & Integration Lead
Sterling, MA - USA
Job Summary
Position Description:
The Senior Training Manager is responsible for the development execution and continuous improvement of training programs supporting government military and commercial addition this position serves as a senior Field Service Representative (FSR) and operational planning & integration lead providing direct customer support mission planning expertise operational assessments and fielded system sustainment. The ideal candidate combines operational military experience training management expertise customer engagement skills and program execution capabilities to ensure successful deployment operation and sustainment of complex technical systems.
Responsibilities:
Training Program Management
Develop and execute comprehensive training strategies for operators maintainers and system administrators.
Design and manage instructor-led field-based simulation and online training programs.
Develop training plans curricula lesson plans training support packages (TSPs) and student evaluation criteria.
Ensure training products align with customer requirements operational concepts and system capabilities.
Manage training schedules resources facilities and instructor assignments.
Measure training effectiveness through assessments surveys and performance metrics.
Support new equipment training (NET) and train-the-trainer programs.
Field Service Representative (FSR) Operations
Serve as senior customer-facing representative supporting deployed systems.
Provide on-site technical assistance troubleshooting and operational support.
Coordinate system installation integration testing and acceptance activities.
Support field exercises demonstrations operational assessments and customer evaluations.
Maintain direct communication with customer operational units and leadership.
Document field issues and coordinate corrective actions with engineering and product teams.
Develop and execute sustainment and support plans.
Operational Planning and Mission Support
Lead operational planning activities supporting customer missions and exercises.
Develop concepts of operation (CONOPS) tactics techniques and procedures (TTPs) and employment concepts.
Participate in mission planning and operational rehearsals.
Conduct mission analysis and capability assessments.
Support exercise planning execution and after-action reviews.
Coordinate with government stakeholders operational units and program leadership.
Develop operational readiness assessments and recommendations.
Customer Engagement
Serve as trusted advisor to military and government customers.
Support customer working groups planning conferences and program reviews
Provide operational feedback to product management engineering and program teams.
Support business development activities demonstrations and customer site visits.
Brief senior military and government officials on system capabilities and operational employment.
Program Support
Support integrated product teams (IPTs) and program reviews.
Contribute to schedules risk management issue resolution and milestone planning.
Support test and evaluation activities including DT OT and user assessments.
Assist with development of training-related contract deliverables.
Job Requirements:
Bachelors degree in Military Science Education Engineering Operations Management Business Administration or related field.
Masters degree preferred.
15 years of Military Government or defense industry experience
5 years managing training programs and instructional development
Experience serving as a Field Services Representative or operation support lead
Supported Military exercises operational testing or Field activities
Experience developing training material and conducting classroom and field instructions
What You Can Expect:
A culture of integrity.
At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.
The proposed salary range for this position is:
$120800 - $265800Required Experience:
Manager
About Company
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security miss ... View more