Senior Technology Leadership Professional AI & Operations Engineering

We are seeking a highly skilled and hands-on Senior Technology Leadership Professional to join our AI & Operations Engineering (AIOps Engineering) team. This role is ideal for a technical leader who thrives at the intersection of software engineering AI operational intelligence data analytics and production support.

You will be responsible for designing developing and supporting AI-powered operational solutions while leading the resolution of complex production issues across enterprise applications and platforms. This is not a traditional management rolesuccessful candidates must be comfortable being hands-on with architecture coding troubleshooting system integrations and incident remediation.

Key Responsibilities

• Design develop and implement AI GenAI analytics and operational intelligence solutions.
• Perform hands-on coding debugging testing and deployment across multiple technology stacks.
• Troubleshoot and resolve critical and non-critical production issues affecting enterprise applications and platforms.
• Conduct root cause analysis and implement permanent corrective actions to improve reliability.
• Build and maintain integrations APIs data pipelines dashboards and operational tools.
• Collaborate with development product reliability and automation teams to deliver scalable solutions.
• Develop operational intelligence capabilities predictive insights and decision-support solutions.
• Drive continuous improvement through automation AI adoption and engineering best practices.
• Mentor engineers and provide technical leadership across initiatives.

Required Qualifications

• Bachelors degree
• 5 or more years of technical experience
• 2 or more years experience with Automation and AI technologies
• Excellent communication skills with the ability to collaborate and communicate effectively across varying levels of personnel
• Experience with unit testing and mocking
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• 2 years designing and implementing AI/ML solutions

Demonstrated expertise in:

• Machine Learning (ML)
• Generative AI (GenAI)
• Large Language Models (LLMs)
• AI agents and workflow automation
• Prompt engineering
• Data pipelines and model evaluation

Preferred Qualifications

• PMP Certified
• Six Sigma Certified
• MBA or other Advanced Degree
• Demonstrated ability running large scale projects
• Experience with technology solutions assessments and/or strategy planning oversight

Why Humana

Youll experience the following perks as a full-time Humana employee:

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial securityboth today and in the future including:

• Health benefits effective day 1
• Paid time off holidays volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Interview Format:

As part of our hiring process for this opportunity we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees ability to work effectively the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless wired cable or DSL connection is suggested.
• Satellite cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California Illinois Montana or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

#LI-Remote

Social Security Task

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number if it is not already on file. When required an email will be sent from with instructions on how to add the information into your official application on Humanas secure website.

Limited Geography Remote - This is a remote position but located within a specific geography.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees ability to work effectively the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless wired cable or DSL connection is certain roles the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position occasional travel to Humanas offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.

$106900 - $147000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays paid parental and caregiver leave) short-term and long-term disability life insurance and many other opportunities.

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid families individuals military service personnel and communities at large. Learn more about what we offer .

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.