Senior Technical Writer, High Voltage and Vehicle Systems GM Defense

Job Description

Hybrid - This role is categorized as hybrid. The successful candidate is expected to report to Warren Michigan or Milford Michigan at least three times per week and more frequently when required by work assignments validation activities or program needs or other frequency dictated by the business.

About GM Defense

GM Defense is driving the future of military mobility by leveraging the best-in-class capabilities of General Motors for unmatched innovation proven performance and breakthrough life-cycle economics. We deliver dependable affordable and innovative products across a full spectrum of capabilities including integrated vehicles electrification autonomy robotics and security.

Within GM Defense the Integrated Product Support organization ensures that customers receive world-class aftermarket support. The team develops and sustains the documentation and support products required to keep GM Defense vehicles and systems operational throughout their lifecycle. This includes technical manuals service information parts cataloging diagnostic software service programming design-for-serviceability inputs field service support and spare parts.

The role

GM Defense is seeking a Technical Writer to develop and sustain technical publications for high-voltage battery propulsion and vehicle-system programs. This role supports multiple GM Defense programs and converts engineering service and logistics data into accurate usable and compliant procedures for military and commercial audiences.

The Technical Writer works under general supervision and partners with the Technical Publications Team Lead service and sustainment engineers design engineers graphic artists technicians and subject matter experts.

Deliverables may include military technical manuals GM Service Information procedures operator and maintenance manuals training content troubleshooting procedures parts-related documentation and other technical-publication products required by the assigned program.

Experience may come from GM Service Information or from military aerospace heavy-equipment industrial or other structured technical-publication environments. The selected candidate will be expected to learn the authoring standards systems and deliverable formats required for assigned programs.

What youll do

• Independently plan and execute assigned technical-publication work packages under general supervision balancing scope quality and schedule across multiple programs.
• Analyze engineering drawings CAD and 3D math data wiring schematics requirements parts information software information and engineering changes to identify the technical content needed for a publication.
• Author edit update and maintain operator maintenance repair troubleshooting parts and training content for military and commercial applications.
• Develop content in the applicable structured-authoring environment including XML/SGML-based tools GM Service Information authoring systems and military technical-publication systems.
• Translate complex engineering and service information into clear concise actionable procedures that support safe operation maintenance diagnosis and repair.
• Apply applicable writing terminology safety warning caution note illustration and formatting standards including Simplified Technical English when required.
• Work with high-voltage and vehicle-system engineers and subject matter experts to validate technical content resolve discrepancies and ensure safety-critical information is complete and correctly represented.
• Identify required line art exploded views schematics and other graphics; coordinate with the graphic artist; integrate graphics into procedures; and verify that the final figures support the written steps.
• Manage revisions change incorporation traceability and document version control as engineering designs and program requirements evolve.
• Participate in hands-on validation and verification with technicians vehicles equipment and customers when assigned. Document discrepancies and drive them to closure with the appropriate technical owner.
• Resolve moderate-scope documentation problems independently use sound judgment within established processes and escalate issues that require engineering authority or customer direction.
• Recommend practical improvements to authoring content reuse quality review validation and delivery processes within the technical-publications work area.
• Communicate status risks dependencies and potential schedule impacts early to the Technical Publications Team Lead and affected partners.
• Maintain a safe work environment and follow all applicable GM Defense customer facility and high-voltage safety requirements.
  

Your Skills and Abilities (Required Qualifications)

• High School Diploma or GED.
• Associates or bachelors degree in graphic design technical illustration technical communication fine arts engineering or a related discipline or equivalent practical experience.
• 5 years of demonstrated experience creating technical illustrations or graphics for automotive defense aerospace aviation military or comparable safety-critical technical publications.
• Working knowledge of high-voltage and electric-vehicle systems battery systems propulsion controls or related vehicle electrical systems sufficient to author accurate content with engineering subject matter experts.
• Ability to interpret technical drawings CAD or 3D math parts lists wiring schematics requirements and engineering changes.
• Ability to organize and complete multiple assignments independently under general supervision while meeting quality and delivery commitments.
• Strong technical writing editing analytical organizational and cross-functional communication skills.
• Experience with a structured-authoring XML/SGML content-management PLM or comparable technical-publication environment or demonstrated ability to learn those systems.
• Ability to work safely around vehicles high-voltage systems test equipment and maintenance activities as required by assigned work.
• Candidate must be a U.S. Person (U.S. citizen U.S. permanent resident asylee or refugee).
• Eligible to obtain Secret U.S. Security Clearance after hire.
• Ability to obtain and maintain a Common Access Card.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Active Secret U.S. Security Clearance as of the first day of work.
• Experience authoring GM Service Information using Global Service Authoring Arbortext GM MATH Electronic Parts Catalog or related GM service-authoring tools.
• Experience developing military or aerospace technical manuals using one or more applicable standards such as MIL-STD-40051 MIL-STD-3031 MIL-STD-38784 MIL-STD-2361 or S1000D.
• Experience with Teamcenter structured XML editors Interactive Electronic Technical Manual processes Interactive Authoring and Display Software Adobe Illustrator or comparable tools.
• Experience in automotive defense aerospace marine heavy-equipment industrial or other safety-critical technical environments.
• Experience performing physical validation verification logistics demonstrations maintenance evaluations or technician-facing technical reviews.
• High-voltage safety training or certification applicable to the assigned program.
• Bachelors degree in technical writing English communications engineering computer science or a related discipline or equivalent practical experience.
• Experience improving technical-publication workflows templates content reuse quality checks traceability or review processes.
• Experience leading or training others in technical writing high-voltage safety maintenance or related technical skills.
• Green Belt or Black Belt certification.

#GMD

This position requires eligibility to access classified information at the Secret U.S. Security Clearance level for which the U.S. Government requires U.S. Citizenship. The successful candidate must have eligibility to access classified information at that level.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship entry of GM as the immigration employer of record on a government form and any work authorization requiring a written submission or other immigration support from the company (e.g. H1-B OPT STEM OPT CPT TN J-1 etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week or other frequency dictated by their manager. The selected candidate will be required to travel <25% for this role. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. The position is subject to export control restrictions and requires the successful candidate to be a U.S. Person (U.S. citizen U.S. permanent resident asylee or refugee).

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

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