Senior Technical Solutions Specialist Integrated Thermal Systems
Westerville, OH - USA
Job Summary
POSITION SUMMARY
We are seeking a Sr. Technical Solution Specialist Integrated Thermal Systemsto lead and support field deployment of Vertiv One Core role will provide technical liaison for service deployment team along with product and engineering key stakeholders to address technical issues. The ideal candidate will possess deep expertise in thermal management fluid management and system architecture for hyperscale prefabricated data center. Will partner with counterpart Sr. Technical Solution Specialist Integrated Power Systemsfor Power Management Business unit while driving continuous improvement.
Why This Role Exists
- The rapid growth of AI hyperscale computing modular infrastructure and integrated OneCore solutions requires a new level of technical leadership.
- Ensure successful deployment of increasingly complex integrated power infrastructure while improving startup quality reducing customer risk and accelerating product adoption.
RESPONSIBILITIES
- Lead the support of AI data center solutions including cooling modules SmartRun IT superstructure hydro modules and heat rejection systems.
- Mentor and support team members fostering a collaborative environment and promoting technical growth within the team.
- Work closely with R&D and Offering teams to integrate new technologiesincluding Direct Liquid Cooling (DLC) CoolChip CDUs and CoolLoop Trim Coolersinto existing systems effectively.
- Implement best practices and innovative solutions to enhance deployment processes targeting up to 50% reduction in deployment time and on-site labor.
- Identify and resolve issues related to cooling and monitoring system performance including diagnosing problems across chilled water networks primary/secondary fluid networks CDU systems and Vertiv Unify platform integration.
- Provide technical support across mechanical thermal quality monitoring and control systems to ensure seamless integration and performance of OneCore solutions.
- Support Factory Acceptance Testing (FAT) on-site commissioning and quality control activities throughout the deployment lifecycle.
- Conduct and interpret fluid sample analyses including glycol concentration pH levels conductivity particulate contamination and biological growthto proactively identify system degradation ensure coolant quality standards are maintained and recommend corrective actions for primary and secondary fluid networks.
- Onsite travel to address escalated issues attend customer meetings and support construction phase activities including site management and assembly supervision.
- Lead the development and maintenance of technical documentation and support content for OneCore products and reference designs.
- Communicate effectively to understand customer needs provide technical support and resolve issues ensuring high levels of customer satisfaction.
- Monitor industry trends and emerging technologies in modular/prefabricated data center construction AI-ready cooling systems and liquid cooling infrastructure providing recommendations for incorporating advancements into current processes.
- Stay abreast of relevant codes and standards for cooling systems fluid networks and data center thermal infrastructure.
- Stay informed about new products revisions updates and upgrades that may affect OneCore system operation including SmartRun cooling technologies and Unify platform updates.
QUALIFICATIONS
- Bachelors degree in Mechanical Engineering Electrical Engineering Data Center Engineering or a related field required. Masters degree is a plus.
- Minimum of five years experience interacting with customers on a technical level required.
- Working knowledge of chilled water systems primary/secondary fluid networks and water quality management is a plus.
- Experience with fluid sample analysis including interpreting results for glycol concentration pH levels conductivity particulate contamination and biological growth to ensure system integrity and performance.
- Experience and knowledge of Vertiv cooling products (CDUs chillers adiabatic coolers CoolLoop Trim Coolers) is a plus.
- Deep expertise in thermal management systems and proven ability to optimize complex cooling architectures.
- At least 5 years of experience in data center thermal infrastructure.
- Excellent writing and verbal communication skills.
- Excellent organizational and time management skills.
- Strong leadership skills with a proven ability to direct build and lead technical teams.
- Possess a positive attitude and flexibility in a rapidly changing environment.
- Detail oriented and self-motivated with the ability to work without direct supervision.
- Proficient PC skills including all Microsoft Office products web-based technologies and monitoring/BMS platforms.
- Must be able to read and interpret electrical diagrams piping drawings and blueprints.
- Strong skill sets: Customer service skills troubleshooting skills Safety minded Microsoft Office and web-based technology Mechanical aptitude.
- Working knowledge of data center infrastructure is a plus.
- Interpersonal Skills Professional Reliable Team Player.
POSITIONS ELIGIBILITY REQUIREMENTS
- 20% travel will be required work flexible schedules and maintain valid drivers license.
- Position is based in Westerville OH.
THE VERTIV OPPORTUNITY
The successful candidate will embrace Vertivs Core Principles & Behaviors to help execute our Strategic Priorities.
Our Core Principles: Safety Integrity Respect Teamwork Inclusion
Our Strategic Priorities
- High-Performance Culture
- Customer Focus
- Operational Excellence
- Innovation
- Financial Strength
Vertiv Behaviors
- Own it
- Act with urgency
- Foster a customer-first mindset
- Think big and execute
- Lead by example
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware software analytics and ongoing services to enable its customers vital applications to run continuously perform optimally and grow with their business needs. Vertiv solves the most important challenges facing todays data centers communication networks and commercial and industrial facilities with a portfolio of power cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville Ohio USA Vertiv employs around 34000 people and does business in more than 130 countries. Visit to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to .
Required Experience:
Senior IC
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more