Senior Technical Program Manager

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About Your Role

As a Senior Technical Program Manager within Issuer Solutions you will lead large-scale technology programs that are critical to business success. Youll drive cross-functional execution manage complex stakeholder relationships and ensure delivery of strategic initiatives on time within budget and with high quality.

What Youll Do

• Lead end-to-end planning and execution of complex cross-functional technical programs with significant executive visibility
• Define program scope success criteria governance and integrated timelines while proactively managing risks issues dependencies and change
• Keep internal and external stakeholders aligned and informed through transparent communication clear reporting and effective decision-making forums
• Ensure program execution follows established FTS governance models methodologies and delivery standards
• Identify delivery challenges evaluate alternatives and drive issue resolution and escalation activities to maintain program objectives
• Provide matrix leadership to program and project managers while holding teams accountable for delivery quality and business outcomes
• Manage program financials including business cases forecasts spend approvals actuals and budget tracking
• Oversee client communications end-to-end testing cutover readiness implementation activities and formal signoff prior to production go-live

Experience Youll Need to Have

• 8 years of experience leading technical programs large-scale technology initiatives or management consulting engagements
• 5 years of experience delivering large complex infrastructure transformation technology modernization or data center consolidation programs
• 5 years of experience leading cross-functional matrixed teams spanning multiple business units and stakeholder groups
• 5 years of experience applying formal program and project management methodologies throughout the full delivery lifecycle
• 3 years of experience managing program budgets forecasts financial controls and investment planning for enterprise initiatives
• Demonstrated experience managing executive stakeholders and delivering programs with significant organizational impact
• Strong risk management dependency management and governance expertise within complex technology environments
• Bachelors degree in Business Information Technology Engineering or a related field or an equivalent combination of education work and/or military experience

Experience That Would Be Great to Have

• Experience delivering enterprise-wide programs with executive sponsorship and high organizational visibility
• Experience working within a PMO or formal governance-driven delivery organization
• Experience leading operational transition migration cutover or production readiness efforts
• Experience managing client-facing communications and formal acceptance or signoff processes
• Experience delivering programs with regulatory security compliance or quality-related requirements
• PMP PgMP Agile SAFe or comparable program management certification

How youll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech this role is on-site Monday through Friday
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis
• This role requires flexibility to work overtime that includes weekends and holidays
• This role requires use of a computer and audio equipment

Travel:

• Approximately 15% travel off-site or to other office locations is expected

Sponsorship:

• In order to be considered you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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