About Sentry

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice so teams can spend less time firefighting and more time building.

Trusted by 200000 organizations Sentry is todays application monitoring standard and our team is building its AI-native future.

About the Role

Shipping great software is only half the battle. Getting it to the right customers at the right time in the right way is where the real complexity lives.

Were looking for a Senior Technical Program Manager to own the end of the EPD pipeline: the moment a feature is built to the moment its successfully in customers hands. This person will define what good looks like for product launches at Sentry building the frameworks playbooks and operating rhythms that make every release more intentional more coordinated and more confident than the last.

The foundation is there. Features ship. But the connective tissue between Engineering Product Legal Marketing go-to-market (GTM) and Sales needs someone who can see the whole system diagnose whats broken and build something durable. Thats this role.

If youre energized by ambiguity love designing operating models and want real ownership over a function that touches every team in the company this is a rare opportunity to define the craft at a company that takes software quality seriously.

What Youll Do

• Define the Launch Standard: Establish what a great product launch looks like at Sentry: the gates the playbooks the decision rights and the rituals. Youre not inheriting a fixed process; youre authoring it.

• Own Feature Flag & Cohort Strategy: Bring intentionality to how Sentry uses early access programs beta cohorts and staged rollouts. Make sure the right customers get the right features at the right time and that were learning from every rollout.

• Orchestrate Cross-Functional Readiness: Be the central coordinator who ensures Engineering Product Legal Marketing GTM and Sales are all aligned and ready before anything ships. Surface dependencies early drive decisions and make sure nothing falls through the cracks.

• Keep Everyone Informed and Confident: Build the visibility layer (dashboards launch briefs status updates) that keeps stakeholders informed without overwhelming them. High-signal low-noise.

• Improve with Every Launch: Instrument the release process itself. Track friction run retrospectives and lead the org through continuous improvements so each launch is smoother than the last.

Youll Love This Role If You...

• Want to own something meaningful: not just run a process someone else designed but define what great looks like and build toward it

• Are energized by cross-functional complexity and have a gift for aligning people across Engineering Product Legal Marketing GTM and Sales without formal authority

• Think in systems: you see the full release lifecycle and instinctively want to build the operating model around it

• Use data to diagnose problems and measure progress. Youre comfortable pulling and interpreting analytics to understand whats working and what isnt

• Care deeply about the customer experience of receiving new software not just whether it shipped but whether it landed well

What Were Looking For

• 58 years of Technical Program Management experience in a high-growth SaaS company with meaningful exposure to product launches release operations or GTM coordination

• A genuine builder mindset: you have examples of processes or frameworks you created from scratch (or close to it) that stuck

• Strong data and analytics instincts: you use metrics to understand release health customer adoption and process quality not just to report status

• Proven ability to drive alignment and decisions across Engineering Product Legal Marketing GTM and Sales without direct authority

• Sharp written communication: you write crisp launch briefs clear escalations and process docs that people actually read and reference

• Strong prioritization skills: you know how to triage competing demands across multiple stakeholders and keep the most important things moving

The base salary range (or hourly wage range if applicable) that Sentry reasonably expects to pay for this position is $180000 to $200000. A successful candidates actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including without limitation the candidates work location education work and other relevant experience skills and job-related knowledge. A successful candidate will be eligible to participate in Sentrys employee benefit plans/programs applicable to the candidates position (including incentive compensation equity grants paid time off and group health insurance coverage). See Sentry Benefits for more details about the Companys benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs or (b) seek employment with Sentry. We strive to build a diverse team with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone everywhere should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

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Required Experience:

Manager