Senior Technical Program Manager, Robotic Storage Technology, Robotic Storage Tech

Are you inspired by invention Is problem solving through teamwork in your DNA Do you like the idea of seeing how your work impacts the bigger picture Answer yes to any of these and youll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers experiences in ways we cant even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding fulfilling and fun.

Amazon Robotics is seeking a talented and motivated Senior Cross-Functional Technical Program Manager (TPM) who will be part of the Robotic Storage Technology Program Management team focused on next generation robotic system design and software integration programs that improve the performance of Amazons existing and next-generation fulfillment centers.

The Sr. TPM will manage the full project lifecycle of complex software-focused programs aimed at improving the efficiency reliability and performance of Amazons robotics fleet. This position is responsible for driving cross-functional program execution across Software Engineering Systems Engineering Solutions Design Product Management Analytics Customer Support and the Program Office.

If you are a Technical Program Manager with a strong software background excellent communication skills an ability to influence business and technical leaders in a dynamic environment and the desire to contribute to Amazons next generation fulfillment technology we want to talk with you. Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe.

The ideal candidate brings exemplary program and project management skills a track record of delivering large-scale software integration programs and a passion for driving measurable system performance improvements. The candidate should be comfortable operating in ambiguity strong at multi-tasking innovative creative self-directed and a great team player. Candidate should drive continuous process improvement and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions.

Key job responsibilities
Lead the full program lifecycle for complex software-focused robotics programs from scoping through delivery
Partner with Software Engineering Product Management Systems Engineering and Operations to define requirements and drive execution
Drive cross-functional consensus on technical decisions and ensure high-quality outcomes
Define and track KPIs and SLAs that measure system performance improvements across the robotics fleet
Identify assess track and mitigate program risks across multiple concurrent workstreams
Create maintain and communicate program status milestones and risk posture to stakeholders and leadership
Drive effective teamwork communication collaboration and commitment across multiple groups with competing priorities
Develop and own multi-year program roadmaps aligned to strategic objectives


A day in the life
Your day might start with an engineering standup shift to an ops leadership sync and end with unblocking a deployment issue with a support team all before lunch. Youll collaborate across a wide spectrum of partner teams to keep complex programs moving and get the right information to the right people fast. Expect to travel to Amazon sites about 20% of the time. The pace is real but so is the impact: improvements you drive go live across the network quickly at Amazon scale.

About the team
The Amazon Robotics Robotic Storage Technology (RST) team is responsible for delivering and sustaining high-performing robotic storage solutions across Amazons fulfillment network. The RST Program Management team partners closely with Software Engineering Systems Engineering Solutions Design Product Management Operations and Customer Support to drive programs from concept through deployment and into steady-state operations. Our work directly impacts the speed reliability and cost of Amazons fulfillment network at scale and were just getting started.

- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at MA North Reading - 148700.00 - 201200.00 USD annually