Senior Technical Program Manager

Wetake play seriously. Were looking for curious adventurers ready to find their party fueled by imaginationand driveto build whats never been built before. At Hasbro and Wizards of the Coast youll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy connection and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.

Step Into the Multiverse: Your Next Adventure Starts Here

AtWizards of the Coast we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity sparks passionforgesfriendships and fosters communities around the every pursuit our mission is to inspire a lifetime love of games. Whetheritsthrough the strategic depth ofMagic: The Gathering the rich storytelling ofDungeons & Dragons orour AAA digital game studioswe build worlds that bring people together spark creativity and fuel adventure. As we continue to grow and explore new realmswereseekingpassionate curious and innovative mindsto join the adventure.

In the role of Senior Technical Program Manager you will be central to driving our forward-thinking and ambitious projects. You will take charge of the end-to-end delivery of cross-vertical programs starting with the Game Production approvals system implementation. Your responsibilities will broaden to include comprehensive ownership of DigITs program portfolio as our operating model transforms. You will coordinate collaborators across Product Engineering vendors and business partners around a single source of truth facilitating smooth progress. Your insight will inform build versus buy considerations as agentic AI capabilities evolve and youll oversee the change-management interface maintaining delivery while the operating model shifts. You will adopt agentic AI as a fundamental tool for program management ensuring your output aligns with our high standards. Assessing flow capacity and quality metrics from the platform to inform team prioritization and decision-making will be critical to your success.

• 7 years of program or technical project management experience on complex cross-functional technology initiatives.
• Demonstrated ability to operate as a single accountable owner across ambiguous multi-team programs.
• High judgment you know which decisions to advance which to make and which to delegate and you get those calls right under uncertainty.
• Excellent problem-solving skills with a strong bias toward simplification. You cut through complexity rather than adding to it and your default is the simplest solution that works.
• Proven track record working with non-technical business partners setting expectations delivering clear status updates and holding programs accountable to outcomes they can act on.
• Hands-on experience using AI tools (e.g. Claude ChatGPT Gemini or equivalent) on the operational and program management work professional or personal in real work not just experimentation. You should be able to speak to how AI changes the way you work.
• Experience managing vendor relationships and third-party implementation programs including change-management risk.
• Hands-on experience with Agile delivery sprint planning backlog management and Jira or equivalent tooling.
• Strong written communication skills to convey technical complexity succinctly.
• Comfort working in a setting where contracts guide the workflow.
• Track record of managing programs through multiple concurrent system transitions.

• Experience in AI-first or agent-first operating models.
• Experience assessing build versus buy options and providing organized leadership advice.
• Background with creative production digital asset management or approval workflow systems.
• Familiarity with Smartsheet or similar platforms and their integration capabilities.
• Background in game media publishing or consumer products industries.
• Familiarity with engineering observability and flow-metric tooling as program-management signal sources.

At Wizards we believe in the magic of diversitygreat ideas come from unique perspectives. We are committed to building an inclusive welcoming workplace where everyone belongs. Wizards is an equal opportunity employer and does not discriminate based on race color religion sex sexual orientation gender identity national origin age marital status or any other legally protected status.

Wizardswill provide reasonable accommodations with the application process upon your request asrequiredtocomply withapplicable laws. If you have a disability and requireassistancein this application process please contact your recruiter or coordinator.

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Employees may be eligible for annual and long-term incentives as part of their overall compensation package depending on role location and eligibility. Benefits and programs may include:

• Health & Wellness
• Time Off to Recharge
• Financial Well-being
• Life & Family Support
• Volunteer and Community Initiatives
• Learning & Development
• Exclusive Perks

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