Senior Technical Business Analyst

Senior Technical Business Analyst
Location: US Remote
Preferred: Virginia Remote (with local travel to ICFs office and client events as needed)

Ready to make a difference
Working at ICF means applying your passion for meaningful work and intellectual rigor to help solve some of todays most important challenges. Our employees are smart compassionate innovative and committed and they work together to serve people businesses and governments around the world. We value collaboration mutual respect open communication and opportunities for growth.

We are seeking a versatile Senior Technical Business Analyst who can independently lead small to mid-sized projects from concept through delivery. This role requires a strong combination of analytical thinking business acumen and technical curiosity along with the ability to translate ambiguous ideas into clear actionable solutions. The ideal candidate is a self-starter quick learner and collaborative partner who can work effectively across stakeholders engineering teams and clients to deliver high-quality results.

The Senior Technical Business Analyst supports work across the software development lifecycle and is responsible for helping translate system data into meaningful business intelligence. This role also contributes to the delivery of IT projects supporting energy efficiency initiatives and partners closely with ICF subject matter experts to execute project objectives.

Why you will love working here:

• Quality of life: Flexible workplace arrangements work-life balance
• Investment of the community: Donation matching volunteer opportunities
• Investment in you: Tuition reimbursement access to professional development resources 401k matching Employee Stock Purchase Plan
• And many many more (Ask your recruiter for more details!)

What you will be doing:

• Support all phases of the software development lifecycle including requirements gathering solution design testing and delivery of tools that support energy efficiency and demand response program tracking and reporting.
• Partner with business and IT stakeholders to define system requirements and inform solution design.
• Develop a strong understanding of client processes and procedures and recommend technology-enabled improvements by identifying risks gaps issues and opportunities.
• Collaborate with senior technologists and cross-functional teams to deliver client solutions.
• Support end users through training and individualized technical assistance.
• Interpret and analyze business needs including ambiguous or high-level concepts and translate them into structured project plans documented requirements and actionable user stories.
• Perform data analysis in Excel including pivot tables lookups trend analysis and basic modeling.
• Analyze datasets to identify trends anomalies root causes and business insights and develop practical recommendations. Validate data quality and surface inconsistencies or issues.
• Interpret ETL processes and data flows and work with technical teams to validate data transformations and business logic.
• Support data integration mapping and validation requirements.

What we need you to have (minimum qualifications):

• Bachelors degree in Business Information Systems Computer Science Data Analytics or related field (applicants can substitute one year of related experience for one year of education)
• 5 years of experience as a Business Analyst supporting IT or software development projects in large consulting or client-facing environment
• Experience in requirements gathering and documentation including developing requirements specifications use cases design documents test plans and test scripts with strong knowledge of SDLC phases (design testing delivery) and data-focused concepts such as data analysis validation and ETL/data mapping.
• Experience with project planning including managing timelines and deliverables while proactively tracking risks issues and dependencies and supporting change management and rollout initiatives.
• Strong proficiency with MS Office applications including Excel Visio and PowerPoint as well as experience with Power BI and SQL.
• Must be able to pass a background check and drug screening.

What we would like you to have:

• Experience in or exposure to the utility energy demand response and/or energy efficiency sectors is preferred.
• Strong customer service orientation project planning capability and organizational skills
• Ability to balance and prioritize multiple projects to meet goals deliverables and deadlines
• Ability to work collaboratively and cohesively in a team environment
• Experience with issue tracking and project management tools such as JIRA SharePoint or MS Project
• Experience supporting software testing tracking issues and collaborating with developers to ensure requirements are fulfilled

Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: