Senior Technical Analyst – SAP BASIS

Lindt & Sprüngli is a Swiss chocolate manufacturer and recognized as a global leader in the market for premium chocolate offering a large selection of products around the world. Lindt & Sprüngli looks back on a long-standing tradition of 175 years during which it has become known as one of the most innovative and creative companies making premium chocolate under the key brand Lindt.

Lindt & Sprüngli (North America) Inc. is the holding company of the US family of companies Ghirardelli Chocolate Company Lindt & Sprüngli (USA) Inc. and Russell Stover Chocolates Inc. Lindt & Sprüngli (North America) Inc. offers a shared-services model acting as the Center of Excellence for the North American market by providing world-class Supply Chain Project Management Information Technology and additional business services to the local entities.

This is an exciting time to join our company as we are further accelerating the success story and market expansion over the next years. High performing entrepreneurial result driven and passionate employees are key success factors for Lindt & Sprüngli. We are warmly welcoming ambitious talents to join us.

• A highly passionate team driven for success

• A fast-changing business environment and entrepreneurial mindset

• Central and prime office location in Kansas City next to the Plaza

• US or international career opportunities within the Lindt Group

• Opportunities to be involved in employee committees

• A flexible work environment offering a hybrid model

• Market competitive compensation annual bonus and benefits

• And of course delicious premium chocolate!

• Excellence: You have passion for what you are doing and strive for excellence

• Innovation: You are constantly looking for new and better ways to deliver success

• Entrepreneurship:You are empowered and accountable for your actions and results

• Responsibility:You act with integrity and treat everyone with respect

• Collaboration:You support your colleagues across disciplines business segments and geographies

Senior Technical Analyst SAP BASIS. Lindt & Sprüngli (North America) Inc. Kansas City Missouri. Responsible for the installation upgrades configuration troubleshooting and administration of SAP S4/HANA other SAP systems and related components. Plan install and upgrade the SAP and non-SAP packages and related modules ensuring they are configured according to best practices and tailored to meet the organizations specific needs. Troubleshoot and resolve complex technical issues that arise within the S4/HANA system and other SAP components to maintain system stability and performance. Implement SAP modules such as BW (Business Warehouse) CRM (Customer Relationship Management) IBP (Integrated Business Planning) CPI (Cloud Platform Integration) SAC (SAP Analytics Cloud) BTP (Business Technology Platform) Solution Manager ChaRM (Change Request Management) SAP RISE DWC (Data Warehouse Cloud) TPM (Trade Promotion Management) OData services PI/PO (Process Integration/Process Orchestration) RGO (Remote Gateway). Configure and review EWA (EarlyWatch Alert) and resolve identified issues. Manage the entire system landscape including on-premises and in-cloud solutions including setting up and maintaining cloud connectors and ensuring secure connections between systems. Ensure the security of the SAP systems handle user administration access controls and implement security measures to protect sensitive data. Optimize user experience and manage web traffic efficiently. Collaborate with the network and infrastructure teams configure and maintain firewalls VPN tunnels load balancers and DNS settings to ensure reliable and secure communication between systems. Implement and manage single sign-on solutions using SAML (Security Assertion Markup Language). Configure and manage the Transport Management System to control the movement of changes between different system landscapes. Perform system refreshers to synchronize data between production and non-production systems. The person in this position may work from any location within normal commuting distance to the Kansas City office. Travel up to 20% of the time to Lindt & Sprüngli locations (Kansas City MO San Leandro CA and Stratham NH) within the United States. Requires: Bachelors degree in Computer Science Information Technology Engineering or a related degree. 10 years of experience in any IT position working primarily with SAP BASIS. 8 years of experience managing large-scale SAP implementations upgrades and migrations. 3 years of experience working with SAP IBP SAP RISE SAP BTP SAP Cloud Connector. Demonstrated knowledge of Microsoft Azure Cloud basic concepts. Demonstrated proficiency in implementing User Administration CUA Security/Authorizations within SAP systems as well as Change Management using SAP Solution Manager and ChARM. Demonstrated knowledge of network and infrastructure components relevant to SAP systems. Send résumés to Jordan deFlon Lindt & Sprüngli (North America) Inc. 4717 Grand Avenue Suite 700 Kansas City MO 64112 or

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