Senior Technical Analyst, Employee Listening

Open to remote work except in South Dakota Vermont and West Virginia.

Information about benefits can be found here.

Youll partner closely with Employee Listening program owners Technology Localization and survey vendor. As the Senior Technical Analyst of Employee Listening you will report to the Director Employee Listening & Sensing.

We are looking for a Qualtrics expertwho understands the intricacies capabilities and limitations of the Qualtrics EX suite and can stretch the platform to meet specific business needs. You are detail-obsessed solution-oriented and calm under pressure. You bring structure to ambiguity and rigor to execution. You are equally comfortable building complex survey programs managing data workflows and solving technical challenges at scale.

This role calls for a builder who thrives in complexity and brings clarity to data systems and employee experiences. You are a technical expert in Qualtrics Employee Experience (EX) capable of translating business needs into scalable high-quality survey and reporting solutions.

Youll also bring:

• Open to work in Remote (U.S.) or preferred location Portland OR (PHK)

• 5 years of experience in survey programming analytics or technical data operations

• Bachelors degree in Computer Science Information Systems Data Analytics Psychology or related field. Will accept any suitable combination of education experience and training

• Expertise in Qualtrics Employee Experience (EX) platform

• Proficiency in SQL; experience with data tools such as Workday Tableau Snowflake or Databricks preferred

You will support the Employee Listening team as a technical survey platform expert including a broad portfolio of programs serving the enterprise. You will be responsible for designing programming and deploying surveys and dashboards for a wide variety of programs including annual census pulse surveys lifecycle surveys and ad-hoc listening. From survey programming to dashboarding and data workflows youll deliver reliable high-impact solutions that bring employee insights to life.

Key responsibilities include:

• Program and deploy surveys across enterprise listening programs including census pulse lifecycle and ad hoc initiatives

• Translate stakeholder requirements into survey architecture dashboard logic and data workflows that scale

• Build and maintain dashboards with advanced logic including org hierarchies trends benchmarks and role-based reporting

• Manage data pipelines including SQL queries metadata hierarchy structures and participant datasets

• Partner with cross-functional teams to ensure data accuracy system alignment and program success

• Lead quality assurance across surveys dashboards and reporting outputs to ensure accuracy and integrity

• Identify opportunities to streamline processes improve user experience and evolve platform capabilities

We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.