Senior Systems Operation Engineer- Military Spouse Homefront Heroes Hiring Program (HHH)

About this role:

The Homefront Heroes Hiring (HHH) Program is designed to attract and hire spouses and domestic partners of actively serving military personnel to career opportunities through a military spouse-specific virtual hiring event and onboarding program.

Wells Fargo is seeking a Senior Systems Operations Engineer in Technology. Learn more about our career areas and lines of business at .

The Senior Systems Operations Engineer plays an important role in supporting enterprise-scale database and middleware operations across a complex multi-platform environment. This role focuses on maintaining the reliability security and operational readiness of database and middleware infrastructure supporting business-critical applications. The position combines hands-on systems operations with exposure to reliability engineering practices contributing to operational excellence automation and platform stability.

The engineer will collaborate with cross-functional teams to support platform reliability scalability and securityincluding but not limited to patching vulnerability remediation system stability and automation initiatives.

Wells Fargo has committed to hire military spouses/domestic partners of actively serving military personnel.

In this role you will:

• Lead or participate in managing systems and infrastructure within Database and Middleware Operations area
• Drive adoption of automation tools and practices (e.g. Ansible orchestration tools)
• Reduce manual effort by: Automating repeatable operational tasks; Streamlining patching and remediation workflows
• Identify opportunities to improve efficiency and reduce operational overhead
• Review and analyze operational systems application software and management tools to ensure effective supportability
• Identify and address gaps in system health patch coverage and operational processes
• Partner with application and infrastructure teams to align deployment and maintenance activities
• Apply reliability principles to improve system resilience and operational predictability
• Enhance monitoring and observability to detect and prevent issues earlier
• Contribute to defining and tracking service health metrics (SLIs/SLOs where applicable)
• Participate in post-incident reviews and drive follow-up improvements
• Lead or contribute to technical deliverables aligned with established standards and controls
• Develop and maintain runbooks playbooks and standard operating procedures
• Continuously improve processes with a focus on prevention stability and consistency

Required Qualifications:

• 4 years of Systems Engineering experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education

Desired Qualifications:

• Experience supporting large-scale enterprise environments with high availability and uptime requirements
• Understanding databases and middleware platforms (e.g. Oracle SQL Server MongoDB WebLogic WebSphere Tomcat messaging systems)
• Experience executing or supporting enterprise patching cycles and vulnerability remediation programs
• Familiarity with automation and orchestration tools (e.g. Ansible or similar platforms) to improve operational efficiency
• Experience working with ITSM processes and tools (e.g. ServiceNow) including change incident and problem management
• Service health metrics (SLIs/SLOs)
• Observability (monitoring logging alerting)
• Post-incident reviews and continuous improvement
• Experience improving operational efficiency by reducing manual processes and operational toil
• Understanding of infrastructure reliability performance and capacity management
• Experience working in cross-functional environments with application platform and infrastructure teams
• Knowledge of high availability and disaster recovery (HA/DR) architectures
• Experience in regulated environments (financial services healthcare etc.) where security and compliance are critical
• Experience with pulling data with SQL building Power BI dashboards automate reporting pipelines and translate operational metrics (like patching inventory and risk) into executive-ready insights
• Ability to produce a copy of military orders including applicant

Job Expectations:

• Ability to work on-site at approved location listed
• This position is not available for visa sponsorship
• Relocation assistance is not available for this position
• HHH Program Hires are expected to attend and participate in the Military Spouse Homefront Heroes Orientation and Onboarding Experience.

Job Locations:

• Charlotte NC
• Des Moines IA
• Minneapolis MN
• Candidates living outside of the above locations may be asked to produce a copy of military orders including applicant to be considered for remote or alternate locations.

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Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance skills experience or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.