Senior Systems Design & Integration Specialist

Senior Systems Design & Integration Specialist

Company:

The Boeing Company

The Boeing Company is currently seeking a Senior Systems Design & Integration Specialist to join the team in Seal Beach CA; Berkeley MO; Hazelwood MO; Chicago IL; or Everett WA.

The System Design & Integration Specialist will work proactively while being a customer-obsessed problem solver with a true find a way attitude someone who champions customer needs and owns solutions from concept through implementation. If you thrive collaborating across globally dispersed teams and vendors lead meetings with confidence and enjoy using strong analytical skills and Boeing in-house tools to tackle challenging problems independently youll excel here. Bring your detail-oriented organized approach and ability to juggle multiple projects and deadlines and join us to make a measurable impact on high-value customer outcomes.

Position Responsibilities:

• Act as workload manager for consultation requests submitted through any means (official Service Now requests email requests shoulder taps etc.) with goal of having customers be comfortable with researching self-help articles and submitting requests through correct channels
• Gather customer feedback on processes and find ways to improve overall time to complete requests
• Incorporate feedback into regular daily activities utilizing Agile methodology or Product Lifecycle Management processes

• Consult with customers (end-users) to gather requirements and identify if needs could be met with existing solutions or not
• Prioritize those requests to design test and implement a solution

• Work with appropriate product supplier for enhancements and issues not resolved in-house
• Choose appropriate computing products and methods to ensure requirements are met for security problem management capacity/performance management and operational management

• Be the single point of contact for Voice Services; build and maintain strong relationships with business stakeholders and engineering teams
• Document and prioritize business requirements related to all non-standard voice service requests
• Translate business requirements into technical specifications and acceptance criteria
• Define and maintain asset management standards for all voice infrastructure hardware (including servers) ensuring standards are consistent across the organization
• Review compliance criteria and collaborate with different stakeholders to ensure all infrastructure remains compliant
• Establish Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for service quality availability and affordability; report status and trends to stakeholders and leadership
• Facilitate technical review boards stewardship councils and working groups to drive standards and policies
• Advocate for continuous improvement in processes and automation opportunities

BasicQualifications (Required Skills/Experience):

• 5 years of experience partnering directly with product platform engineering or technical operations teams to self-evaluate within delivery environments
• 5 years of experience demonstrating exceptional business analytical and problem-solving skills
• 5 years of experience gathering and analyzing date

• Experience in asset management

Preferred Qualifications (Desired Skills/Experience):

• 10 years experience as a data or business analyst
• 10 years experience in Networking (Cisco and Arista)
• 10 years experience in Telecommunications in an engineering role (IP and TDM; specifically; Cisco UCM Cisco Unity Nortel and Avaya)

• 5 years experience deploying TSG standard solutions within classified areas
• 5 years experience with unclassified telecommunications in classified areas
• 5 years Experience with encrypted communications devices in classified areas
• Experience with various software tools (M365 MS Azure Devops ServiceNow CUCM administration NetPlus administration)
• Experience with communication skills and being able to present complex data topics to business partners/stakeholders as well as technical audiences
• Experience creating procedure documentation for customized processes

Conflict of Interest:

Successful candidates for this job must satisfy the Companys Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeingis a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications as well as market and business considerations.

Summary pay range: $136850 - $197800

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements a U.S. Person as defined by 22 C.F.R. 120.62 is required. U.S. Person includes U.S. Citizen U.S. National lawful permanent resident refugee or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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