Senior Systems Administrator

Onondaga Community College located in Syracuse NY is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year. Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40000 alumni.

BROAD FUNCTION

The Senior Systems Administrator works within the ITS Department and reports to the Assistant Director of Enterprise Infrastructure. This position provides quality service and responsive end-user support to college employees and students related to IT enterprise infrastructure including administration of servers Active Directory/Entra cloud infrastructure platforms and application suites security virtualization platform system network services data storage backup/recovery and disaster recovery. This position is part of a service team working in collaboration with the ITS infrastructure team and front-line support teams and is responsible for ensuring a highly reliable available and secure technology environment that supports academic administrative and student computing for the College.

MAJOR RESPONSIBILITIES

Planning testing implementing monitoring and maintenance of the following across the enterprise:

• Servers (Windows & Linux).
• Directory services managing accounts.
• Infrastructure services such as DNS DHCP NTP.
• Security and vulnerability management.
• Microsoft Azure/Entra/365 enterprise productivity suite and MDM.
• Cloud infrastructure platforms and services.
• Virtualization platform including hosts vSAN vNetwork and VMs.
• Data storage in SAN environment.
• Backup and restoration of servers and systems and disaster recovery.
• Authentication encryption certificate management.

Fulfilling the following tasks:

• Document configurations and manage change processes.
• Act as a conduit to support various campus services and enterprise applications in collaboration with other departments and vendors.
• Establish and maintain relationships with external suppliers and contractors.
• Position is on-call and requires remote or on-campus technical support outside of standard business hours.
• Provide backup coverage to other IT staff.
• Other duties as assigned by members of the ITS Leadership Team within scope of job duties.

MINIMUM QUALIFICATIONS

• Bachelors degree from a regionally accredited college or university or foreign equivalency and at least five (5) years of hands-on technical expertise in the areas stated in this position guide.

OR

• Associate degree from a regionally accredited college or university or foreign equivalency and at least 9 years of hands-on technical expertise in the areas stated in this position guide.
• Experience in providing customer services.

PREFERRED QUALIFICATIONS

• Three (3) years experience with Linux server administration.
• Knowledge and experience in project management principles and practice.
• Bilingual in Spanish & English. Bilingual in English and other languages will be considered.

KNOWLEDGE SKILLS AND ABILITIES

• Windows Server and Linux Server.
• Active Directory and related services Domain Group Policy.
• DNS DHCP NTP (in Linux and Windows).
• VMware virtualization platform.
• Microsoft SharePoint/OneDrive Microsoft 365 suite Teams Microsoft Configuration Manager (SCCM) and Intune/MDM.
• Microsoft Entra (Azure) and AWS.
• Scripting for automation.
• Proven ability to successfully operate within a customer service framework.
• Proven ability to successfully complete multiple projects within scope budget and schedule.
• Experience with operational change and problem management procedures.
• Ability to work independently as well as in and embrace a team focused environment.
• Excellent interpersonal and customer service skills.
• Flexibility to adapt and thrive in a progressive and changing work environment.
• Ability to provide occasional off-hours support.

• Salary range is:$58564 - $73205commensurate with credentials and relevant experience.
• Onondaga Community College offers agenerous and competitive benefitspackageincluding:
  • New York StateLocal Retirement System(pension) or an Optional Retirement Plan(401a).
  • Excellenthealth dental and visioninsurance plans(qualifying domestic partner included).
• Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.

• To be considered please submit aresume and cover letterat time of application.
• Thethree (3) referenceslisted on the application must be professional references two of which must be current or former supervisors. Finalists will be contacted prior to references being checked.
• Offers are contingent upon the completion of abackground check and official transcriptsare required upon hire.

Please you have questions.