Senior Systems Administrator
San Francisco, CA - USA
Job Summary
- Management and automation of employees IT infrastructure (Windows AND Mac)
- Office network and services administration (Merak)
- Manage a wide-range of SaaS applications and services used by our staff (Zoom Box Adobe Slack Nexthink Absolute NinjaOne Crowdstrike)
- Provide expert-level technical assistance for core business applications (Azure Intune O365)
- Provide senior technical support knowledge for end-users regarding computers printers and mobile devices
- Maintain laptop and desktop computers including installing managing and upgrading the operating system installing and configuring applications creating users and securing computers with disk encryption and other security best practices
- Support network and e-mail connectivity computer operating systems hardware and software internally developed applications mainframe and midrange operations
- Interact professionally with internal users including Senior Partners to diagnose and resolve problems
- Strong knowledge of Azure Active Directory design and Group Policy administration
- Manage an enterprise-wide software deployment strategy using Microsoft Endpoint Manager/Intune
- Proactively monitor a Microsoft infrastructure environment to ensure continued availability of the systems and services.
- Document and update firm-wide installation and configuration procedures and policies
- Complete maintenance and support actions for the production of Microsoft technologies; ideally develop processes to increase efficiency and automate regular maintenance of support actions
- Active user training and awareness across the firm and specialized within practice areas
- Work with team to develop Keystones long-term strategic goals and define our path to accomplishing them
- Lead new system implementations process changes and migrations that drive key business objectives
- Look for connections to other projects and recommend opportunities for optimization and integration points
- Manage issue escalations and provide support to teams
- Review upcoming SaaS release features as well as other integrated applications and provide recommendations to enhance efficiency and productivity
- Up to 10% travel(occasional travel to other offices to provide coverage)
- 5 years experience as a Systems Administrator(Windows AND Mac)
- Hands-on experience leading technology projects from start to finish
- A history of achieving goals while managing scope time quality and risk
- An openness to recognizing all learnings from failures as well as successes
- Ability to build strong and effective relationships with business partners by understanding their needs and goals as well as what motivates and engages them
- A general fearlessness regarding the unknown keen ability to focus and function effectively through ambiguity
- Experience working with program management tools such as Jira
- Experience in a dynamic fast-growing environment
- Experience with NSIT CSF and other cyber security and compliance needs in the context of cloud service providers and SaaS landscape
- Experience with general SaaS landscape including Azure Active Directory Microsoft Exchange Office 365 Iru (Kandji)/JAMF
- Bachelors Degree (Management Information Systems or Computer Science is a plus)
- Strong skills with AV solutions such as Zoom/Teams rooms Neat bar hub and their administration
While were committed to providing top-tier solutions were just as committed to supporting our own team. As a valued team member you will be eligible for a comprehensive benefits package that includes medical coverage as well as state-mandated sick leave along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse.
At Zones work is more than a job with exciting careers with a global team who are client centric have a passion for tech who embrace change and lifelong learning in a collaborative culture. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation gender identity national origin disability protected veteran status age genetic information or pregnancy.
Required Experience:
Senior IC
About Company
Business, education, healthcare, and more – discover how Zones champions people with a future-focused approach to solving even the most complex IT problems.