Senior Systems Administrator

At Envision Innovative Solutions were more than a technology companywere a team of innovators problem-solvers and mission-focused professionals dedicated to making a meaningful impact. Since 2006 we have delivered innovative technology engineering cybersecurity and mission support solutions to government and commercial clients. Our people are our greatest strength. We foster a collaborative and people-first culture where creativity is encouraged professional growth is supported and every team member has the opportunity to make a difference.
Envision is seeking a motivated career-oriented and customer-focusedSenior Systems Administrator to join our team at Annapolis Junction Maryland. This is an onsite position.

• Provide support for implementation troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software troubleshoot maintain integrity of and configure network components along with implementing operating systems enhancements to improve reliability and performance

• Ten (10) years experience as an SA in programs and contracts of similar scope type and complexity is required.
• Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.
• DoD 8570 compliance with Information Assurance Technical (IAT) Level I or higher is required.

• Current/Active TS/SCI with Full Scope Polygraph.