Senior System Analyst – GM Defense ITRemote

The Senior System Analyst GM Defense IT is responsible for analyzing supporting and enhancing business systems and technology solutions that support defense-related operations. This role serves as a liaison between business stakeholders and IT teams ensuring that system capabilities align with operational requirements compliance standards and strategic business objectives.

• Analyze business processes system requirements and operational needs to recommend effective technology solutions.
• Gather document and validate business and functional requirements.
• Collaborate with business users project teams developers and vendors to design and implement system enhancements.
• Support enterprise applications and integrations used within defense-related business functions.
• Perform system configuration testing troubleshooting and issue resolution activities.
• Develop and execute test plans test cases and user acceptance testing (UAT) support.
• Monitor system performance and identify opportunities for process and system improvements.
• Ensure compliance with organizational security and regulatory requirements.
• Create and maintain functional specifications process documentation and user guides.
• Support incident management change management and release management activities.
• Participate in technology projects upgrades and system implementation initiatives.
• Provide end-user support training and knowledge transfer as needed.

• Bachelors degree in Information Technology Computer Science Information Systems Engineering or a related field.
• 5 8 years of experience as a Systems Analyst Business Systems Analyst or related IT role.
• Experience gathering business requirements and translating them into functional and technical solutions.
• Strong understanding of enterprise applications system integrations and software development lifecycle (SDLC).
• Experience with testing methodologies process analysis and documentation.
• Knowledge of IT service management and change control processes.
• Strong analytical troubleshooting and problem-solving skills.
• Excellent communication and stakeholder management abilities.

• Experience supporting defense government manufacturing supply chain or engineering systems.
• Familiarity with cybersecurity compliance and data protection requirements.
• Experience with enterprise platforms such as ERP PLM CRM or custom business applications.
• Knowledge of Agile Scrum or hybrid project delivery methodologies.
• Relevant certifications such as CBAP CCBA or ITIL Foundation.