Senior Supervisor Procurement – Enterprise Services (Hybrid)

Date Posted:

Country:

United States of America

Location:

US-TX-RICHARDSON-C17 1717 Cityline Dr CITYLINE C17

Position Role Type:

Hybrid

U.S. Citizen U.S. Person or Immigration Status Requirements:

U.S. citizenship is required as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX the worlds largest aerospace and defense company 185000 great minds are united by purpose and inspired to make a difference solving the worlds most complex problems. With our three market leading businesses world-class operations and investments in research and development we offer capabilities and opportunity no one else can. Together we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team:

Join our Enterprise Services Procurement team as a Senior Supervisor Procurement leading a distributed team across non-product categoriesincluding software (SaaS/onprem EULAs) computer hardware and professional business services. Youll be the customer manager and change leader who balances priorities guides stakeholders through transition and ensures compliance across both companyfunded and U.S. Government procurement.

What You Will Do

Customer & Stakeholder Management

• Own stakeholder engagement across broad-ranging internal customers; assess business impact and assign priorities using an intake/SLA framework and transparent communication.

• Set clear service expectations; run cadence to align work with business urgency and risk.

• Serve as the escalation path; resolve issues quickly while maintaining customer trust and satisfaction.

Change Leadership

• Lead customers through scope growth and optimization effortsclarify process changes deliver enablement and drive adoption.

• Standardize best practices and workflows; implement knowledge sharing across teams.

• Champion continuous improvement rooted in data and feedback.

Procurement Execution & Compliance

• Supervise sourcing and PO execution across non-product categories; review documentation for policy/control adherence.

• Manage dual compliance tracks: companyfunded procurement and USG procurement compliant with FAR/DFARS and related requirements (e.g. flowdowns T&Cs and audits).

• Collaborate with Legal Strategic Sourcing IT and Finance to negotiate and close EULAs/SaaS terms SLAs DPAs/security addendums audit/usage rights and professional services agreements

Volatile Macroeconomic Resilience

• Monitor market dynamics; proactively mitigate risk via alternate sourcing indexbased pricing shouldcost analysis and renegotiations.

• Balance speed and compliance while protecting value under supply constraints inflation or rapid demand shifts.

Team Leadership & Performance

• Provide daily direction to a hybrid/virtual team; coach mentor and develop talent.

• Manage and improve KPIs: PO cycle time PO throughput SLA adherence customer satisfaction (CSAT) compliance/adherence cost avoidance/savings and supplier OTD.

Qualifications You Must Have

• University Degree in Supply Chain Business Engineering or related field or equivalent experience and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years experience

• 5 years of professional experience in procurement/supply chain.

• Experience in USG procurement (FAR/DFARS; T&Cs; flowdowns) and companyfunded indirect procurement.

• Experience in change leadership leading teams/customers through process or operatingmodel transitions

• Experience with SAP purchasing tools including Ariba and enterprise supply chain systems.

Qualifications We Prefer

• Datadriven approach to performance management; excellent communication and presentation skills.

• Strong customer management skillsdemonstrated ability to triage conflicting stakeholder needs and maintain trust.

• Handson experience negotiating software agreements (EULAs SaaS renewals SLAs DPAs/security addendums) and understanding software pricing models (subscription perpetual tiered user/devicebased).

• Familiarity with CPSR readiness and audit expectations; exposure to TINA considerations.

• Experience with professional services and consulting categories.

• Certifications or training in Change Management CPSM/CSCP or PMP.

What We Offer

Whether youre just starting out on your career journey or are an experienced professional we offer a robust total rewards package with compensation; healthcare wellness retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave flexible work schedules achievement awards educational assistance and child/adult backup care.

Learn More & Apply Now!

Work Location: This is a hybrid role eligible candidates must reside within commuting distance of Richardson TX Farmington CT Cedar Rapids IA Andover MA McKinney TX or Tucson AZ.

Please consider the following role type definition as you apply for this role:

Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 86800 USD - 165200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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