Senior Specialist Online Learning

The Senior Specialist Online Learning will develop design and implement effective digital learning solutions. This role is responsible for configuring maintaining and optimizing Workday LearningBMCHS Learning Management System (LMS). As a member of the Organizational Development and Effectiveness team this role will ensure the organization has the appropriate technical solutions to deploy critical learning and development programs such as training compliance performance management and new employee orientation. The ideal candidate will combine technical expertise with strong customer service skills to support end-users across the health system.

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Administers and maintains the Workday Learning management system (LMS) including system configuration customization and user experience.
• Assigns required onboarding compliance and annual trainings to all new employees weekly and tracks completion of assigned trainings for managers.
• Manages and maintains courses within Workday Learning.
• Supports internal customers with Workday Learning troubleshooting access issues and course registration.
• Partners with Subject Matter Experts (SME) to create digital learning courses using adult learning instructional design principles.
• Utilizes eLearning Authoring Tools (Articulate Storyline 360 and Synthesia) to develop digital courses which are interactive informative and branded appropriately.
• Creates and maintains standard operating procedures for LMS and eLearning authoring tools.
• Partners with HRIS team to test updates of Workday Learning quarterly and ensure proper functionality.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)

Job Requirements

REQUIRED EDUCATION AND EXPERIENCE:

Minimum of 3 to 5 years of experience in administering an LMS (Workday Learning).

Minimum of 2 years experience in the design development and implementation of eLearning courses.

Familiarity with eLearning authoring tools such as Articulate Storyline 360 and Synthesia.

PREFERRED EDUCATION AND EXPERIENCE (If none please enter N/A):

• B.A./B.S. degree
• 2-3 years experience facilitating workshops or trainings
• Familiarity with graphic design or video editing software
• Experience coordinating programs or projects for a large organization

CERTIFICATIONS LICENSES REGISTRATIONS REQUIRED (If none please enter N/A):

N/A

CERTIFICATIONS LICENSES REGISTRATIONS PREFERRED (If none please enter N/A):

N/A

KNOWLEDGE SKILLS & ABILITIES (KSAs) (If none please enter N/A):

• Proficiency in utilizing project management methodologies and organizational tools to track tasks manage timelines and ensure deliverable accuracy.
• Ability to coordinate multi-departmental projects and facilitate group objectives within a cross-functional team environment.
• Ability to synthesize complex information into clear oral and written reports for diverse internal and external stakeholders.
• Ability to translate technical specifications processes and data into functional documentation or instructions for non-technical users.
• Ability to diagnose analyze and resolve technical system errors or workflow bottlenecks.
• Knowledge of the Microsoft Office Suite including data analysis in Excel document formatting in Word and presentation design in PowerPoint.
• Knowledge of inclusive workplace practices and the ability to apply equity-based principles to office workflows and cultural initiatives.

Compensation Range:

$62500.00- $91000.00

This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience skills and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs internal equity and addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) discretionary annual bonuses and merit increases Flexible Spending Accounts 403(b) savings matches paid time off career advancement opportunities and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.