Senior Software Dev Engineer , Device Engagament Metrics

Application deadline: Aug 8 2026

We are looking for a passionate Senior Software Development Engineer to drive our device software into the next generation. We need someone who can support our current product line while driving innovation for Devices software features. To excel in this role youll need to be a seasoned engineer with deep technical expertise in building and shipping high-quality software. Youll be making crucial technical decisions on architecture design implementation and trade-offs balancing complexity performance and delivery timelines.

In this position youll collaborate with local and worldwide teams to shape the future of Amazons device observability ecosystem. Your focus will be on designing and building the common capabilities that enable Amazon Devices teams to understand how customers use devices applications and services and transform those observations into actionable business intelligence. Youll lead engineering efforts across our interconnected capability layers including Device Engagement Metrics & Insights providing standardized device instrumentation engagement metrics and customer journey instrumentation across all device families.

Our mission is to provide trusted observability customer intelligence and decision support that helps teams build better customer experiences accelerate product decisions and grow the Amazon Devices ecosystem. As our Senior Software Development Engineer youll play a key role in this mission partnering with teams across Fire TV Alexa E-readers Tablets Ring Blink Eero and Amazon to capture device interactions application usage setup experiences and engagement signals that power business reporting product health and cross-device insights.

If youre passionate about large-scale data systems enjoy tackling complex technical challenges at the intersection of device telemetry and customer intelligence and want to make a real impact on how Amazon understands and improves the device experience for millions of customers we want to hear from you.


Key job responsibilities
**Technical Strategy & Execution **
- Own the technical roadmap for device observability infrastructure provisioning and lifecycle features across Amazons devices portfolio
- Design and implement scalable fault-tolerant provisioning workflows and telemetry pipelines supporting the devices fleet at scale
- Partner with teams across Fire TV Tablet eReaders Alexa Ring and Blink on firmware strategy and instrumentation architecture for collecting device signals
- Lead incident response reduce provisioning failures and improve time-to-production metrics
- Define and monitor KPIs driving consistency and reliability across a multi-device portfolio

**Cross-Functional Collaboration & Mentorship**
- Partner with Principal Engineers Senior SDEs and SDMs to define technical standards and best practices
- Influence technical direction aligned with broader Devices organization objectives
- Mentor engineers through code reviews design guidance and architecture deep dives

**Operational Excellence & Innovation**
- Drive improvements in CI/CD pipelines testing frameworks and deployment automation
- Champion system reliability reduce toil and balance delivery with technical debt reduction
- Advocate for new technologies and methodologies that raise the engineering bar

**Business Impact & Communication **
- Translate business requirements into technical designs with clear milestones
- Communicate progress risks and trade-offs through written narratives and design documents
- Build stakeholder trust through consistent high-quality delivery

A day in the life
You will be the technical leader responsible for service design development and operations. You will brainstorm new ideas and work on forward looking architectures and design with Principal Engineers and other Senior Software Engineers. You will architect analyse design develop test and deploy software features and fix defects. You will participate and lead in sprint planning and daily scrum break down technical work identify technical blockers and navigate solutions. You will mentor team members. You will partner with your managers other technical leaders across the org to achieve a desired technical consensus. You will author docs to communicate vision proposals and designs.

About the team
The Device Engagement Metrics team serves as the trusted foundation for understanding device experiences and customer behavior. We build and maintain high-quality business-critical measurement systems that give product lines across Fire TV Tablet eReaders Alexa Ring and Blink the signals they need to create seamless experiences that integrate into and enhance customers lives.

Through a horizontal privacy-centric approach to data collection and metrics definition we provide a scalable consistent framework that enables leaders to evaluate performance identify opportunities and make strategic decisions with meaningful comparisons and analysis across all device portfolios

- 5 years of non-internship professional software development experience
- 5 years of programming with at least one software programming language experience
- 5 years of leading design or architecture (design patterns reliability and scaling) of new and existing systems experience
- Experience as a mentor tech lead or leading an engineering team

- 5 years of full software development life cycle including coding standards code reviews source control management build processes testing and operations experience
- Bachelors degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.