Senior ServiceNow Engineer

Independently perform analyses and implement data software or technology  solutions to deliver precise reliable and reproducible products in a timely manner under the direction of a more senior leader. Demonstrate technical precision and strong analytical skills. Possess good understanding of software development and technology infrastructure (including servers storage network connectivity and virtualization/cloud environments) and general understanding of data integration and warehousing and data analysis and visualization tools. Technology Engineers will be aligned to a specific area: Information Software Data or Infrastructure.  

Responsibilities: 

• Perform routine tasks competently and independently and generate reliable and consistent results. 
• Analyze and critique results noting significant variances or deviations from ServiceNow best practices 
• Troubleshoot workflows access portal and reporting issues. 
• Demonstrate skill in multiple techniques and appropriately modify protocols as required to suit the changing needs of our HR business. 
• Understand business gaps and propose technical solutions 
• Demo new ServiceNow functionalities to stakeholders 
• Support HR Acuity case management application 
• Produces and maintains required technical documentation associated with deliverables. 
• Participating in requirement gathering for new ServiceNow HR requests 
• Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies including code of conduct safety GxP compliance data security and the software development lifecycle. 

Qualifications :

• Bachelors Degree plus 6 years of related experience; or Masters Degree plus 5 years; or PhD with 0 year of experience. 
• Experience configuration and/or development experience with ServiceNow HRSD. 
• Experience working in an Agile Framework strongly preferred. 
• Theoretical and practical knowledge to carry out job functions. 

Additional Information :

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors  including  geographic location and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. 

• We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.

• This job is eligible to  participate in our short-term incentive programs.  Note: No amount of pay is  considered to be wages or compensation until such amount is earned  vested  and determinable. The amount and availability of  any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a   particular employee  remains in the Companys sole and absolute discretion unless and until paid and may be  modified at the Companys sole and absolute discretion  consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

No

Employment Type :

Full-time