Senior ServiceNow Developer

Position Title & Code: Senior ServiceNow Developer

Location: Washington DC 20003

Project End Date: 12/31/2026 (With Possible extension to next fiscal year)

Best Practices and Governance:

• Ensure adherence to ServiceNow best practices agency security guidelines governance policies and maintain as close to an out of the box environment as possible.
• Perform code reviews and mentor junior developers.

Continuous Improvement:

• Stay updated on ServiceNow releases features and industry trends.
• Identify opportunities for process improvement and automation.

Qualifications:

• Bachelors degree in computer science Information Technology or equivalent work experience.
• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist(CIS) certification highly desired
• Minimum 5 years of hands-on experience with ServiceNow development of the modules listed above.
• Experience working in an Agile/Scrum environment.
• Proficiency in JavaScript HTML CSS and REST APIs.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and collaboration skills.
• Possess an in-depth knowledge of implementing ServiceNow Architecture and ServiceNow Scripting.
• Experience creating ServiceNow update sets promoting and testing through multiple instances and into production.
• Demonstrated knowledge of service management processes procedures and software and including knowledge of ServiceNow.

Responsibilities:

• Designs develops enhances debugs and implements software.
• Troubleshoots production problems related to software applications.
• Researches tests build and coordinate the conversion and/or integration of new products based on client requirements.
• Designs and develops new software products or major enhancements to existing software.
• Addresses problems of systems integration compatibility and multiple platforms.
• Consults with project teams and end users to identify application requirements.
• Performs feasibility analysis on potential future projects to management.
• Assists in the evaluation and recommendation of application software packages application integration and testing tools.
• Resolves problems with software and responds to suggestions for improvements and enhancements.
• Acts as team leader on projects.
• Instructs assigns directs and checks the work of other software developers on development team.
• Participates in development of software user manuals.

Minimum Education/Certification Requirements:

• Bachelors degree in IT or related field or equivalent experience.

Skill Assessment: (Please include the years of experience last used and brief description on skills below information is to be submitted along with the resume)