Senior ServiceNow Developer (Public Trust) Remote MD DC VA
Washington, DC - USA
Job Summary
*Candidates residing within a 50-mile radius of Washington DC will be required to report onsite daily to a federal agency office in the DC area in the near future.*
We are seeking a Senior ServiceNow Developer to design develop and support enterprise ServiceNow solutions across ITSM ITOM ITAM SPM HRSD FSM CMDB Service Portal and Mobile Agent. The role requires hands-on experience delivering scalable secure and upgrade-safe solutions using ServiceNow best practices with a strong focus on automation integration and user experience. The ideal candidate partners closely with business and technical stakeholders to translate complex requirements into reliable platform solutions that improve service delivery operational efficiency and end-user satisfaction. Responsibilities include developing Business Rules Client Scripts Flow Designer workflows Service Catalog items CMDB models portals and mobile experiences; implementing REST/SOAP integrations; supporting releases testing and upgrades; and enforcing platform governance and quality standards. The role also provides technical leadership through code reviews documentation and mentoring. Required qualifications include deep ServiceNow development experience strong JavaScript skills knowledge of ITIL and Agile practices and relevant ServiceNow certifications (CSA and CAD preferred).
Basic Required Qualifications
Must be able to obtain a Public Trust clearance.
7 years of software development experience
4 years of experience implementing ServiceNow solutions
3 years experience in CSM or ITSM with deployed Custom Application Development
Must be able to obtain and maintain a Public Trust clearance.
US Citizenship is required (required by the federal government for this position).
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.) as this work is for a federal contract and laws do apply.
Desired Skills
5 years experience troubleshooting and resolving technical issues related to ServiceNow implementations.
3 year experience scripting beyond basic ServiceNow scripts
3 year experience in Agile Scrum
Active FCC or GSA government clearance
Familiarity with ITIL processes and IT Service Management (ITSM) principles
Strong technical skills including workflow configuration and business rule development.
Certified in one or more additional mainline certifications with preference for
ServiceNow Certified Application Developer
ServiceNow Certified System Administrator
Certified Implementation Specialist Human Resources
Certified Implementation Specialist Customer Service Management
Certified Implementation Specialist Discovery
Certified Implementation Specialist Software Asset Management
Certified Implementation Specialist Project Portfolio Management
Strong technical skills in developing integrations for ServiceNow applications
In-depth knowledge of ServiceNow platform capabilities modules and best practices
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Working at ICF
ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$108006.00 - $183610.00DC Remote Office (DC99)Required Experience:
Senior IC
About Company
About ICF: The Integral Coach Factory is one of the earliest production units of independent India. It was inaugurated by the first Prime Minister of India Pt. Jawaharlal Nehru on 2nd October, 1955. Later the Furnishing Division was inaugurated on 2nd October, 1962 and the production ... View more