Senior Sales Support Consultant – Rebuilds & Repairs

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Caterpillar is hiring a Senior Sales Support Consultant to join our Customer Solutions Core Region (CSCR) division supporting Construction Industries.

Role Summary:

As a Rebuilds & Repairs Senior Sales Support Consultant with CSCR you will support and drive achievement of the North American Region aftermarket business plan by monitoring industry trends and generating go to market strategies and initiatives that contribute to both the short-term and long-term achievement of these plans.

Performance metrics & measures (may include but are not limited to): Rebuilds & Repairs aftermarket sales growth; sales funnel lead management; sales variance administration; safety; and professional development.

What You Will Do:

• Serve as a market specialist and divisional expert for Construction Industries Rebuilds & Repairs.

• Ensure alignment amongst the regional sales teams product groups districts and dealers in developing and implementing aftermarket services and strategic plans.

• Develop & deploy correct regional go-to-market business plan and sales variance strategies to capitalize on identified incremental sales opportunities.

• Resolve issues related to the aftermarket services offerings and overall commercial performance in the territory; Oversees aftermarket Sales to Users (STU) trends demand fluctuations and critical customer requirements.

• Provide training and mentorship for regional sales teams (internal and dealer) and Dealer Rebuilds & Repairs Aftermarket Growth Specialists.

• Results will be evaluated through performance metrics & measures in areas such as rebuilds & repairs aftermarket sales growth sales funnel lead management sales variance administration safety professional development

What You Will Have:

• Customer Focus experience including field facing experience that demonstrates your knowledge of the values and practices that align customer and dealer needs and satisfaction as primary considerations in all business decisions and the ability to leverage that information in creating customized customer solutions.

• Problem Solving experience that demonstrates your knowledge and ability to apply approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems.

• Strategic Thinking experience that demonstrates your understanding of the importance of big picture thinking and planning coupled with the ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors.

• Effective Communication influencing tactics and strategies that demonstrate where you have impacted decisions within and outside your own organization.

Top Candidates Will Also Have:

• Bachelors Degree or equivalent Caterpillar Inc Cat Dealer or Industry Experience

• Progressively responsible job-related experience in the areas of Prime Product Sales Aftermarket Sales Technical Support and/or Strategic Project Management

Additional Details:

• Peoria IL is the preferred location for this position.

• Relocation assistance is provided to relocate to Peoria IL only.

• Remote locations will not be considered for this role.

• Position will require travel of up to 50%.

• Visa Sponsorship is not available for this position.

• ISE is not available for this position.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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