Senior Sales Operations Associate Revenue Tooling

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves live in the moment learn about the world and have fun together.

The Company operates Snapchat a visual messaging app that enhances your relationships with friends family and the world and Specs Inc. a wholly-owned subsidiary dedicated to making computing more human in addition to Bitmoji Saturn and other digital services.

Were searching for a dynamic Senior Sales Operations Associate to join Team Snap! As a member of our Revenue Tools & Data Intelligence team youll take ownership of initiatives that improve seller efficiency through better tooling stronger data quality and scalable operational processes. Youll partner closely with Sales Sales Leadership CRM Technology Product Engineering and other cross-functional teams to clarify business needs evaluate tradeoffs implement solutions drive adoption and improve the systems that support our revenue organization.

• Define process gaps tooling needs and data quality issues; evaluate tradeoffs and translate them into clear operational or technical requirements and recommended solutions

• Improve and strengthen CRM data quality through cleansing structuring enrichment governance account maintenance and execution of account assignments aligned with business rules and evolving team needs

• Manage and improve third-party tools that support our sales team including evaluating needs through launch and supporting adoption and effective utilization

• Partner with CRM Technology Product Engineering and other technical teams to prioritize scope test launch and drive adoption of tools and workflows for Sales and cross-functional partners

• Use AI-enabled tools and workflows to prototype solutions accelerate analysis improve documentation and make operational work more efficient

• Ability to operate effectively across systems tooling and data workflows in a fast-paced environment

• Strong knowledge of Salesforce CRM including data structure business process support and customization beyond basic out-of-the-box usage

• Experience improving and strengthening data quality and operational rigor through process standardization governance and workflow optimization

• Ability to define business requirements evaluate tradeoffs and recommend scalable operational or technical solutions

• Experience partnering with technical teams and cross functional partners to deliver automation tooling improvements or system enhancements through launch and adoption

• Strong analytical skills including comfort working with large datasets and tools such as SQL Tableau Looker Google Sheets or Excel.

• Strong project management communication and prioritization skills; comfort resolving ambiguity and managing multiple work streams in a fast-paced environment

• Ability to serve as a go-to resource on revenue tooling CRM and data workflows and to coach teammates on processes and best practices

• 4 years of experience in Sales Operations Revenue Operations Technical Program Management CRM Administration Data Operations or a related field

• Bachelors degree in a business marketing communications computer science engineering or related field or equivalent practical experience

• Experience supporting large sales organizations in the tech media or digital advertising industry

• Experience driving adoption of operational or tooling changes with sales teams and cross-functional partners

• Familiarity with AI tools that improve analysis workflow design documentation prototyping or operational efficiency

If you have a disability or special need that requires accommodation please dont be shy and provide us some information.

Default Together Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster reinforce our values and serve our community customers and partners better through dynamic collaboration. To reflect this we practice a default together approach and expect our team members to work in an office 4 days per week.

At Snap we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race religious creed color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression pregnancy childbirth and breastfeeding age sexual orientation military or veteran status or any other protected classification in accordance with applicable federal state and local laws. EOE including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring where applicable).

Our Benefits: Snap Inc. is its own community so weve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy on your own terms. Our benefits are built around your needs and include paid parental leave comprehensive medical coverage emotional and mental health support programs and compensation packages that let you share in Snaps long-term success!

Compensation

In the United States work locations are assigned a pay zone which determines the salary range for the position. The successful candidates starting pay will be determined based on job-related skills experience qualifications work location and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA WA NYC):

Zone B:

Zone C: