Senior Risk & Claims Consultant
Charleston, SC - USA
Job Summary
ABOUT GREYSTAR
Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing over one million units/beds globally. Across its platforms Greystar has nearly $79 billion of assets under management including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .
JOB DESCRIPTION SUMMARY
Provides specialized claim handling services centered exclusively on oversight and strategic guidance for contingent claims and matters filed in small claims courts. This role focuses on ensuring consistency quality and appropriate decision-making through effective governance monitoring and advisory support rather than direct claim handling.JOB DESCRIPTION
- Provide strategic guidance and oversight on all contingent claims and small claims court matters
- Monitor claim handling for consistency and alignment with both claim handling best practices and established Greystar standards
- Review strategies and outcomes to ensure appropriate liability assessment and resolution
- Advise on escalation of matters presenting increased exposure or complexity
- Ensure contingent exposures are properly recognized and proactively managed
- Provide input on settlement strategies and defense approaches specific to small claims
- Monitor filings to identify frequency trends and systemic drivers
- Deliver insights and recommendations to improve governance and consistency
- Support development of standardized guidance playbooks and best practices
- Collaborate with internal stakeholders to ensure alignment in approach and execution
- Serve as subject matter expert on small claims processes and contingent liabilities
- 5 years of experience in claims risk management or consulting
- Expertise in liability claims contingent exposures and small claims court matters
- Experience in claim oversight auditing or governance roles
- Strong understanding of claim handling standards and litigation/settlement strategies
- Knowledge of small claims court procedures
- Ability to assess claim files for accuracy and appropriateness
- Strong analytical and trend identification skills
- Excellent communication skills for delivering actionable guidance
- Ability to operate strategically while maintaining attention to detail
Incumbents for this role must work a hybrid schedule (3 - 4 days in office) in one of our Regional Offices. Highly preferred for incumbent to sit in Charleston Charlotte Atlanta or Dallas.
The salary range for this position is $78000 - $98000 USD.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements prior experience current skills and geographical location.
Corporate Positions:Inaddition to the base salary this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.
Onsite Property Positions:Inaddition to the base salary this role may be eligible to participatein weekly monthly and/or quarterly bonus programs.
Robust Benefits Offered*:
Competitive Medical Dental Vision and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation 4 personal days 10 sick days and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness Accident HospitalIndemnity PetInsurance and Legal Plans.
Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
This position may be performed remotely anywhere within the United States except the state of Alaska.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@). If you receive suspicious requests please report them immediately to
ANTICIPATED CLOSING DATE
July 20 2026This date may be subject to change due to evolving business needs.
Required Experience:
Senior IC
About Company
At Greystar, we offer apartments in desirable locations near shopping, dining, and workplaces. Browse through our wide selection of apartments for rent and find your dream home today.