Senior Reliability Developer


Job Location:

Eden Prairie, MN - USA

Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

At Arctic Wolf you wont just watch the cybersecurity industry evolve youll help lead the change. Our global Pack is made up of people who thrive on solving hard problems moving fast and building technology that protects organizations around the world. Were proud to be recognized by Forbes CNBC Fortune CRN Gartner Peer Insights and IDC MarketScape but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If youre looking for meaningful work smart teammates and the chance to make a real impact in a high-growth company thats redefining security operationsArctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk.Werelooking fora Senior Reliability Developer to be part of makingthis happen.

LOCATION: 8939 Columbine Road Eden Prairie MN 55347; Telecommuting permissible from any location in the US.

About the Role

Responsible for changes and updates to public/private cloud infrastructure. Owns all monitors that support AWN business services and our customers. Implements effective automate using programming languages such as Bash Python and JavaScript. Ensure our full infrastructure stack is resilient with day-to-day care and feeding. Write and manage Terraform modules and configuration trees for deployments into AWS and OpenStack. Manage automated patching solutions for instances deployed across multiple regions to ensure compliance with strict security requirements. Monitor internal and external TLS certificates for expiration renewals and re-deployment into their respective environments. Create and improve service monitoring solutions using Prometheus Grafana Zabbix and various Prometheus exporters (e.g. postgres node-exporter). Migrate monitoring for legacy production services to a new monitoring system and recreated existing monitoring within Prometheus Grafana. Collaborate frequently with development teams to implement new features fixes or troubleshoot services in lab/production environments. Troubleshoot problems with microservices running within containers administer containers in Kubernetes clusters manage cloud components deployed in multiple AWS regions and maintain CI/CD pipelines. Manage the Cylance AWS Amazon cloud platform through regular administration of Kubernetes cluster upgrades cluster module upgrades logging configurations and resizing of EBS volumes and instances. Troubleshoot issues between interconnected services by working with various teams and resolving issues related to API calls and service unavailability. Create improve and maintain detailed documentation for MOPs service architecture runbooks monitoring configurations and other general resources. Plan and execute service decommissioning in both lab and production environments upon customer or service owner request. Work on an on-call rotation to support business-critical services outside of business hours respond to escalations and conduct root cause analysis during incident reviews. Telecommuting permissible from any location within US.

Requirements: Bachelors degree or foreign degree equivalent in Computer Information Systems or related field and five (5) years of progressive postbaccalaureate experience in a Technology related role or job offered or related role.

Experience and/or education must include:

  • Utilizing Infrastructure-as-Code (IaC) tools including Terraform and configuration management tools including Puppet and Chef to design implement and manage multi-region cloud infrastructure deployments across AWS and OpenStack environments.

  • Utilizing containerization and orchestration technologies including Docker Kubernetes ECS and EKS to deploy manage and troubleshoot microservices architectures in production environments.

  • Utilizing Python Bash JavaScript Groovy and PowerShell scripting languages for automation of infrastructure provisioning certificate lifecycle management and automated patching solutions.

  • Utilizing monitoring and observability tools including Prometheus Grafana Zabbix AlertManager and PagerDuty to create dashboards configure alerts and implement service health monitoring solutions.

  • Utilizing AWS cloud services including EC2 ECS EKS ELB S3 RDS IAM Lambda CloudFormation VPC Route53 and CloudWatch to architect deploy and manage highly available cloud-based systems.

  • Utilizing CI/CD pipeline tools including Jenkins GitLab GitHub Bitbucket and Gaia to automate testing deployment processes and maintain continuous integration workflows.

  • Managing Kubernetes cluster operations including cluster upgrades module upgrades logging configurations node scaling EBS volume management and pod orchestration across multiple AWS regions.

  • Utilizing certificate management and security tools including Keeper for secret management TLS certificate monitoring renewal coordination and automated deployment across production and development environments.

  • Troubleshooting distributed systems and microservices communication issues including API failures service mesh architectures container networking inter-service dependencies and deployment failures.

  • Creating and maintaining technical documentation using Atlassian tools including Jira Confluence Backstage and LucidChart for MOPs (Method of Procedures) runbooks service architecture diagrams and monitoring configurations.

About Arctic Wolf

At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. This is reflected in our multiple awards including Top Workplace USA (2021-2025) Best Places to Work USA (2021-2025) Great Place to Work Canada (2021-2024) Great Place to Work UK (2024-2026) andKununuTop Company Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over10000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolfremainsthe most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity andinclusion andtruly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protectingpeoplesand organizations sensitive data andseekingto end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unityhere.

We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages including:

  • Equity for all employees

  • Flexible time off and paid volunteer days

  • RRSP and 401k match

  • Training and career development programs

  • Comprehensive private benefits plan including medical mental health dental disability life and AD&D and value-added services

  • Robust Employee Assistance Program (EAP) with mental health services

  • Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make ourentireexperience asaccessible as possible and provideaccommodationsasfor candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodationby emailing ViewourHiring Pageto learn more about our application process.

Security Requirements

  • Conducts duties and responsibilitiesin accordance withAWNs Information Security policies standardsprocessesand controls to protect the confidentialityintegrityand availability of AWN business information (in accordance withour employee handbook and corporate policies).

  • Background checks arerequiredfor this position.

  • This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.

The base salary range for this job family is 145018 to 180000 USD annually. This range reflects the base pay the company reasonably expects to offer for this position aligned to the broader job family base pay structure. Actual base pay may vary based on skills experience and location including job family addition to base pay Arctic Wolf offers variable incentive compensation new hire equity grants and a comprehensive benefits package.


Required Experience:

Senior IC

At Arctic Wolf you wont just watch the cybersecurity industry evolve youll help lead the change. Our global Pack is made up of people who thrive on solving hard problems moving fast and building technology that protects organizations around the world. Were proud to be recognized by Forbes CNBC Fort...

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Arctic Wolf delivers dynamic, 24x7 AI-driven cybersecurity protection tailored to the needs of your organization. Ready to boost your cyber resilience?

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