Senior Receptionist

The Senior Receptionist serves as the on-site ambassador of the reception space curating a professional hospitality-driven front-of-house experience. This role sets the tone for every end-to-end client interaction and ultimately enhances the overall workplace experience by integrating meeting coordination hospitality services and day-to-day operations.

Reception & Client Experience

• Maintain full front desk coverage during business hours as the primary on-site reception specialist 

• Serve as the primary point of contact for all visitors clients and front-of-house inquiries

• Greet and direct guests ensuring a professional and welcoming first impression

• Answer and route incoming calls and respond to general inquiries

• Manage visitor checkin office access and parking protocols in accordance with site procedures

• Coordinate office seating and hoteling requests as applicable

• Schedule and manage conference room bookings and respond to meeting room requests

• Support visitor lists checkin processes and badge coordination as required

Hospitality & Meeting Support

• Support meeting room readiness and shared space presentation

• Support refreshments catering and meeting setups as needed

• Maintain conference rooms pantries and common areas in a clean clientready condition

• Partner with internal teams and vendors to ensure a seamless meeting and hospitality experience

• Provide backup support for hospitality services during peak periods or when coverage is needed

Reprographics / Print Support

• Provide backup support for reprographics services during peak periods or when coverage is needed

• Print bind and prepare materials for meetings or internal use as needed

Qualifications :

• High school diploma or equivalent required

• Minimum of two (2) years of experience in reception workplace coordination hospitality or office services within a professional services or corporate environment

• Strong customer service and professional communication skills

• Comfortable interacting with internal stakeholders and external vendors

• Ability to work independently and manage competing priorities

• Strong organizational skills with attention to detail

• Comfortable lifting and transporting materials weighing up to 2530 lb

• Proficiency with Microsoft Office; familiarity with room booking or visitor systems preferred

Additional Information :

The salary range for this role at the noted RRD location is $26.00-28.00 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education qualifications skills experience certifications proficiency performance shift location and other business needs. Typically roles follow step progressions to a target rate or set increments over time. Depending on the role in addition to the hourly rate of pay the total compensation package may also include overtime shift differential call-in and/or stand-by pay. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.

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RRD is an Equal Opportunity Employer including disability/veterans

At RRD we value innovation authenticity and integrity. To uphold the security and fairness of our hiring process we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

Remote Work :

No

Employment Type :

Full-time