Senior Project Manager, Team Lead (AMER)

Position Overview

We are seeking an exceptional Senior Director of Projects to lead strategic client relationships while building organizational capability through both direct project execution and team development. This high-impact role combines three critical dimensions: serving as the primary executive interface for key client accounts delivering complex projects as a hands-on practitioner across multiple markets and leading a team of Project Managers through coaching mentorship and strategic guidance.

This is not a traditional oversight position. The successful candidate will be equally comfortable directing a $50M client project coaching a Project Manager through a critical challenge and partnering with our variable staffing team to architect the right solution for tomorrows opportunity.Youlloperateas the bridge between execution excellence and organizational capability buildingdemonstratingleadership through both strategic direction and hands-on excellence.

What Your Day-to-Day Will Look Like

Strategic Client Leadership & Account Management

• Serve as the primary executive point of contact for assigned strategic clients across the Americas building andmaintainingrelationships at C-suite and senior leadership levels

• Translate complex business priorities organizationalobjectives and operational constraints into actionable project strategies and delivery roadmaps

• Lead strategic planning sessions executive presentations and quarterly business reviews thatdemonstratevalue delivery andidentifyexpansion opportunities

• Proactivelyanticipateclient needsidentifyservice expansion opportunities and position PDS capabilities to drive client success

• Manage multi-stakeholder expectations across geographically dispersed teams ensuring transparent communication of project status risks and escalations

• Champion client satisfaction through consistent delivery excellence and strategic problem-solving

Direct Project Leadership & Execution

• Lead and deliver the organizations most complex high-stakes projects across the US Canada and Latin America serving as Project Director on strategic engagements with budgets exceeding $25M

• Execute hands-on project managementrequiringsenior-levelexpertisein scope definition risk management financial oversight and stakeholder coordination

• Develop comprehensive project plans encompassing scope schedule budget quality standards resource requirements and risk mitigation strategies

• Coordinate cross-functional teams locally and globally including internal resources external vendors design professionals and construction partners

• Monitor project performance using advanced tools and methodologies ensuring adherence to timelines budgets and quality standards while proactively identifying and mitigating risks

• Drive innovative approaches to project challengesdemonstratingthought leadership inmethodology technology adoption and delivery optimization

Team Leadership & Capability Development

• Lead mentor and develop a team of Project Managersprovidingstrategic guidance technical coaching and professional development support

• Partner closely with variable staffing teams to assess project management talent capabilities match resources to project requirements and develop solutions for diverse project needs

• Provide real-time coaching on live projects modeling excellence in execution while fostering team growth through demonstration feedback and collaborative problem-solving

• Translate client priorities and strategic initiatives into clear assignments success criteria and development opportunities for team members

• Review project plans methodologies and deliverables to ensure quality consistency and alignment with JLL standards and client expectations

• Conduct regular performance discussionsidentifyskill gaps and create development plans that build individual and team capability

• Foster a culture of collaboration innovation inclusivity and high performance across all engagements

Strategic Solutions & Organizational Excellence

• Collaborate with internal staffing teams on project scoping resource planning talent assessment and delivery approach optimization across the portfolio

• Implement and refine project management strategies methodologies and tools that enhance efficiency productivity and quality standards

• Champion best practices and drive continuous improvement in delivery methodologiesleveraginglessons learned and industry innovations

• Ensure adherence to JLL PDS standards while adapting approaches to meet diverse client needs and project contexts

• Contribute to business development activities including proposals client pitches capability presentations and pursuit strategy

• Support workload balancing and resource allocation decisions across the team and broader organization

Required Qualifications

Education & Experience

• Bachelors degree in Construction Management Engineering Architecture Business or related field

• 12 years of progressive project management experience withdemonstratedsuccess delivering complex commercial real estate projects

• Proventrack recordmanaging projects with budgets exceeding $25M across multiple markets and geographic regions

• Significant experiencein client-facing roles with C-suite and senior executive stakeholders

• Demonstrated success leading developing and mentoring project management teams (direct or matrix reporting structures)

Technical & Professional Expertise

• Expert knowledge of project management methodologies (Agile Waterfall hybrid approaches) with ability to adapt frameworks to diverse project requirements

• Strong financial acumen including budget development forecasting cash flow management change order analysis and financial reporting

• Proficiencywith industry-leading project management software (MS Project Procore Primavera or similar) and emerging technologies

• Deep understanding of construction delivery methods building systems design processes and regulatory requirements

• Ability to assess talent capabilities match resources to complex project needs and architect staffing solutions

Core Competencies

• Executive Presence & Client Focus:Builds trusted relationships with C-suite stakeholders and consistently delivers exceptional client experiences

• Strategic Leadership:Connects organizational priorities to execution while inspiring teams to achieve ambitious goals

• Hands-On Excellence:Operatesas a working practitioner who can deliver the work at the highest level while developing others

• Communication & Influence:Articulates complex information clearly to diverse audiences and negotiates effectively across all organizational levels

• Coaching & Development:Demonstratesgenuine commitment to developing others through active mentorship and knowledge transfer

• Problem-Solving Innovation:Approaches challenges with creativity and develops client-centered solutions that drive value

• Cross-Cultural Collaboration:Works effectively with multicultural geographically dispersed teams in matrix environments

• Adaptability & Resilience:Thrives in dynamic environments with competing priorities and ambiguous situations

Additional Requirements

• Ability and willingness to travel regularly (10-20%) to client sites and regional markets across the Americas

• Strong stakeholder management capabilities across all organizational levels functional areas and external partners

• Proven ability tooperateindependently with minimal oversight whilemaintainingalignment with organizational objectives

Preferred Qualifications

• Masters degree (MBA MS in Project Management Construction Management or related field)

• Professional certifications: PMP CCM LEED AP Six Sigma Black Belt or equivalent

• Experience working in matrix organizations with variable or flexible staffing models

• Track recordmanaging portfolios exceeding $100M in total project value

• Demonstrated thought leadership through conference presentations publications or industry involvement

• Experience with digital transformation initiatives BIM/VDC technologies or advanced project analytics

What Sets This Role Apart

This positionrepresentsthe intersection of strategic leadershipexecutionexcellence and organizational development. We need a leader who thrives in the complexity of the work itselfsomeone who can simultaneously direct a critical client project coach a Project Manager through a high-stakes negotiation and partner with our staffing team to architect the optimal solution for an emerging opportunity.Youllbe the connective tissue between client success project excellence and team capabilitydemonstratingthat the best leaders are those who lead from the front while building the leaders behind them.

The ideal candidate views leadership not as authority but as responsibilitythe responsibility to deliver extraordinary outcomes for clients to develop extraordinary capabilities in others and to model the standard of excellence that defines our organization.