Senior Program Manager Technology

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

We are seeking a highly motivated and experienced Senior Program Manager to join the Enterprise Architecture team within JLLT. This individual will lead programs centered on AI Tools deployment across the enterprise and the development of AI agents purpose-built for JLLs business partners. The ideal candidate brings strong program management discipline a passion for AI and emerging technologies and a demonstrated ability to translate complex technical capabilities into business value for non-technical stakeholders.

Right Candidate Will Bring

• Attention to detail coupled with program and project management skills to establish and maintain multiple concurrent AI initiatives and workstreams

• Strategic thinking to develop and implement AI enablement strategies aligned with enterprise architecture goals and overall organizational objectives

• Excellent communication and presentation skills with the ability to convey complex AI concepts to both technical and non-technical audiences

• Strong business partner engagement and relationship management abilities including stakeholder communication and interpersonal skills

• Analytical and problem-solving skills with the ability to make sound decisions under pressure in a rapidly evolving AI landscape

• Exceptional leadership and interpersonal skills with the ability to influence and motivate multidisciplinary teams across geographies

Responsibilities

• Lead and manage multiple programs and projects within the AI Tools and Agent Development workstreams collaborating with cross-functional teams business partners and technology vendors

• Serve as the primary program lead for enterprise AI tool adoption initiatives including generative AI platforms copilot integrations and productivity automation solutions

• Partner with business stakeholders to identify opportunities for AI agent development defining use cases requirements and success criteria in collaboration with the Enterprise Architecture team

• Coordinate the end-to-end lifecycle of AI agent development projects from ideation through deployment ensuring alignment with enterprise architecture standards and JLLs technology strategy

• Develop and execute program plans including scope definition resource allocation budget and timeline management risk assessment and mitigation strategies

• Drive program goals objectives and success criteria aligning with organizational strategic objectives and the Enterprise Architecture roadmap

• Regularly monitor and report on program status risks and issues providing recommendations and escalations to senior leadership

• Act as a connector between business partners and engineering/AI teams translating business needs into actionable technical requirements and vice versa

• Foster a collaborative working environment and promote effective communication among project team members stakeholders and vendors

• Proactively identify and address potential project roadblocks and conflicts implementing effective resolutions and contingency plans

• Lead effective meetings document decisions and ensure all parties understand and accept their roles and responsibilities

• Ensure transparency of progress risks and issues; drive risk mitigation contingency planning and issue resolution

• Communicate status updates and program summaries via presentations email and direct communication with key stakeholders and executive leadership

• Ensure adherence to and continuous improvement of project management best practices methodologies and standards within the AI program space

• Track and report key program metrics; create data visualizations and dashboard summaries for executive-level management

• Contribute to the maturity of AI program delivery by developing templates playbooks and best practice recommendations for agent development and AI tool rollout

Required Qualifications

• Bachelors or Masters degree in Business Engineering Computer Science or a related field

• 3 years as a Technical Program Manager leading complex technology projects or programs from initiation to closure

• 3 years of experience working directly with engineering or product teams

• 3 years of experience managing cross-functional and/or cross-team projects

• Demonstrated familiarity with AI tools generative AI platforms or intelligent automation technologies (e.g. Microsoft Copilot OpenAI LangChain or similar)

• Experience working with or supporting business partners as internal clients with a track record of translating business needs into technology solutions

• Proficiency in relevant project management tools (e.g. Smartsheets MS Project Azure DevOps JIRA) and methodologies (e.g. Agile Scrum)

• Demonstrated history of driving organizational change enhancing project delivery processes and adapting to evolving technology landscapes

• High sense of ownership urgency and drive

• Ability to communicate clearly and effectively with developers product managers AI/ML engineers and senior business and engineering leaders

• Proven track record with software or platform project planning progress tracking and risk management

• Experience working within and directing geographically dispersed diverse and virtual teams

• Strong understanding and experience with project scheduling forecasting/budgeting and resource management

• Understanding of enterprise architecture concepts and ability to work within an EA framework

Preferred and/or Desirable

• 5 years of project management experience including scope schedule budget quality risk and critical path management

• 3 years of experience in the technology industry with strong understanding of AI machine learning or automation concepts

• Hands-on experience or familiarity with AI agent frameworks (e.g. Microsoft Copilot Studio AutoGen CrewAI or similar agentic platforms)

• Experience supporting or delivering AI-powered products or tools to business stakeholders

• Certification in project management (PMP PgMP PRINCE2 Agile SAFe) is a plus

• Experience working in end-to-end product development with product managers and product lines

• Familiarity with cloud environments (Azure AWS or GCP) and API/integration ecosystems

• Experience in the commercial real estate industry or related fields is desirable

• Agile/Scrum Master certification is strongly preferred

• Executive reporting and presentation experience

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.