Senior Program Manager Fort Hood, TX

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.Job Description
The Project Lead (PM/PL) serves as the senior on-site leader responsible for the overall management execution quality assurance and performance of Enterprise Systems Management support services provided to the Strategic Army Network Enterprise Center (SANEC). The PM acts as the primary interface between contractor personnel Government leadership the Contracting Officer (KO) and Contracting Officers Representative (COR) ensuring all contractual requirements operational objectives and performance standards are successfully achieved.



The PM provides technical leadership project oversight quality management workforce supervision and strategic planning to support enterprise IT operations systems management initiatives process improvements and mission-critical network services. The position requires strong leadership technical expertise and the ability to manage multiple concurrent projects within a dynamic Department of Defense environment.


Responsibilities

Program and Contract Management

Provide overall leadership management and oversight of contract performance.
Ensure all contract requirements deliverables and service level agreements are met.
Develop maintain and execute project plans supporting enterprise systems initiatives and special projects.
Monitor project schedules milestones risks and resource allocation to ensure successful project execution.
Review operational metrics AESMP tickets workflow processes and performance indicators to ensure effective service delivery.
Attend and lead weekly monthly and ad hoc program management meetings with Government stakeholders.
Government and Customer Engagement

Serve as the primary contractor representative to the SANEC Director KO COR and other Government stakeholders.
Provide management status reports project updates risk assessments and recommendations through the COR.
Coordinate enterprise system implementation activities and support SANEC customer requirements.
Review and communicate process enhancements operational improvements and implementation strategies to Government leadership.
Personnel Management

Supervise contractor personnel supporting the program.
Manage staffing actions employee performance workforce planning onboarding and retention activities.
Coordinate personnel security requirements and facilitate security clearance processing as required.
Ensure adequate staffing levels are maintained to meet mission and contract requirements.
Provide mentorship technical direction and professional development guidance to assigned personnel.
Technical Leadership

Provide on-site technical and analytical guidance to contractor and Government personnel.
Lead technical reviews and recommend solutions to complex operational and engineering challenges.
Oversee enterprise systems implementation integration maintenance and operational support activities.
Support network engineering systems integration installation testing and performance management initiatives.
Review system configurations technical documentation and operational procedures for compliance and accuracy.

Additional Qualifications/Responsibilities
Qualifications

Active DoD Secret clearance is required for consideration.
Bachelors degree in information technology Computer Science Engineering Business Management or related field.
Minimum of 810 years of progressively responsible experience managing enterprise IT operations systems engineering network operations or DoD IT support programs.
Minimum of 5 years of experience leading technical teams supporting complex IT environments.
Demonstrated experience managing Government contracts and interacting with senior Government stakeholders.
Experience developing and implementing Quality Control Plans (QCPs) and Quality Assurance (QA) programs.
Strong understanding of enterprise systems management network operations systems integration and IT service management principles.
Experience with ticket management systems such as AESMP ServiceNow Remedy or similar platforms.
Proven ability to manage multiple projects simultaneously while meeting performance schedule and quality objectives.
Excellent written and verbal communication skills.
Preferred Qualifications

Project Management Professional (PMP) certification.
ITIL Foundation or higher certification.
Experience supporting Army Network Enterprise Centers (NEC) Regional Network Enterprise Centers (RNEC) or SANEC organizations.
Experience supporting Army enterprise IT modernization and systems management initiatives.
Knowledge of Army ITSM configuration management and change management processes.
Familiarity with enterprise network engineering systems integration virtualization and cybersecurity operations.