Senior Program Manager – Critical Infrastructure & Strategic Delivery- ONSITE
New York City, NY - USA
Job Summary
- Executive Stakeholder Engagement & Communication
- Serve as the primary interface between program teams and executive leadership delivering clear concise and actionable updates on program health milestones risks dependencies financials and strategic outcomes.
- Build executive-ready presentations dashboards and briefing materials that translate complex technical and operational details into business-focused insights and decision points.
- Lead steering committee meetings executive reviews and governance forums driving alignment accountability and timely decision-making across multiple stakeholder groups.
- Jira Governance & Agile Delivery Leadership
- Act as the program authority for Jira management ensuring epics features stories dependencies risks and milestones are accurately maintained and aligned to program objectives.
- Lead backlog grooming prioritization sprint planning and roadmap management activities across cross-functional teams to ensure work is clearly defined sequenced appropriately and aligned to business priorities.
- Establish and enforce delivery best practices reporting standards and workflow discipline that provide leadership with real-time visibility into program execution.
- Program & Project Planning
- Develop and maintain comprehensive program plans that incorporate scope schedules resource requirements milestones dependencies risk mitigation strategies and critical path activities.
- Build integrated project roadmaps that align multiple workstreams vendors engineering teams and business stakeholders toward a common set of outcomes.
- Proactively identify schedule risks resource constraints and delivery obstacles implementing mitigation strategies before they impact program commitments.
- Program Execution & Delivery Leadership
- Drive end-to-end execution of large-scale business-critical infrastructure and technology initiatives ensuring projects are delivered on time within scope and aligned to organizational objectives.
- Establish clear ownership accountability and performance expectations across project teams while fostering a culture of execution transparency and continuous improvement.
- Coordinate efforts across engineering architecture operations security vendors and business stakeholders to ensure seamless delivery and successful program outcomes.
- Risk Dependency & Issue Management
- Identify track and manage program risks issues assumptions and interdependencies across multiple initiatives and teams.
- Facilitate rapid escalation and resolution of critical delivery challenges while maintaining stakeholder confidence and minimizing business impact.
- Implement governance mechanisms that ensure risks are surfaced early and addressed proactively.
- Driving Programmatic Success
- Create operational rigor through metrics KPIs and reporting that provide measurable insight into program performance and delivery effectiveness.
- Continuously evaluate delivery processes and identify opportunities to improve execution efficiency predictability and stakeholder satisfaction.
- Champion a results-oriented culture focused on achieving strategic business outcomes operational excellence and successful delivery of critical infrastructure initiatives.
- Proven experience leading large-scale infrastructure data center network cloud or enterprise technology programs.
- Exceptional executive presence with the ability to communicate effectively from engineer to C-suite.
- Advanced expertise in Jira Agile delivery methodologies roadmap management and program governance.
- Demonstrated success managing complex cross-functional initiatives with multiple stakeholders competing priorities and high visibility.
- Strong leadership skills with the ability to influence without authority drive accountability and deliver results in fast-paced environments.
Required Skills:
Senior Program Manager Critical Infrastructure & Strategic Delivery Key Responsibilities Executive Stakeholder Engagement & Communication Serve as the primary interface between program teams and executive leadership delivering clear concise and actionable updates on program health milestones risks dependencies financials and strategic outcomes. Build executive-ready presentations dashboards and briefing materials that translate complex technical and operational details into business-focused insights and decision points. Lead steering committee meetings executive reviews and governance forums driving alignment accountability and timely decision-making across multiple stakeholder groups. Jira Governance & Agile Delivery Leadership Act as the program authority for Jira management ensuring epics features stories dependencies risks and milestones are accurately maintained and aligned to program objectives. Lead backlog grooming prioritization sprint planning and roadmap management activities across cross-functional teams to ensure work is clearly defined sequenced appropriately and aligned to business priorities. Establish and enforce delivery best practices reporting standards and workflow discipline that provide leadership with real-time visibility into program execution. Program & Project Planning Develop and maintain comprehensive program plans that incorporate scope schedules resource requirements milestones dependencies risk mitigation strategies and critical path activities. Build integrated project roadmaps that align multiple workstreams vendors engineering teams and business stakeholders toward a common set of outcomes. Proactively identify schedule risks resource constraints and delivery obstacles implementing mitigation strategies before they impact program commitments. Program Execution & Delivery Leadership Drive end-to-end execution of large-scale business-critical infrastructure and technology initiatives ensuring projects are delivered on time within scope and aligned to organizational objectives. Establish clear ownership accountability and performance expectations across project teams while fostering a culture of execution transparency and continuous improvement. Coordinate efforts across engineering architecture operations security vendors and business stakeholders to ensure seamless delivery and successful program outcomes. Risk Dependency & Issue Management Identify track and manage program risks issues assumptions and interdependencies across multiple initiatives and teams. Facilitate rapid escalation and resolution of critical delivery challenges while maintaining stakeholder confidence and minimizing business impact. Implement governance mechanisms that ensure risks are surfaced early and addressed proactively. Driving Programmatic Success Create operational rigor through metrics KPIs and reporting that provide measurable insight into program performance and delivery effectiveness. Continuously evaluate delivery processes and identify opportunities to improve execution efficiency predictability and stakeholder satisfaction. Champion a results-oriented culture focused on achieving strategic business outcomes operational excellence and successful delivery of critical infrastructure initiatives. Ideal Candidate Profile Proven experience leading large-scale infrastructure data center network cloud or enterprise technology programs. Exceptional executive presence with the ability to communicate effectively from engineer to C-suite. Advanced expertise in Jira Agile delivery methodologies roadmap management and program governance. Demonstrated success managing complex cross-functional initiatives with multiple stakeholders competing priorities and high visibility. Strong leadership skills with the ability to influence without authority drive accountability and deliver results in fast-paced environments.
Required Education:
bachelors