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Senior Product Owner (ServiceNow Transformation)
Job Location:
Job Location:
Reston, VA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
20 September 2026 (Yesterday)
Posted:
Application Deadline:
18 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Company Description
Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and specialize in professional IT consulting services IT Staffing Business/IT Strategy Business Process Blueprints Enterprise Architecture and EnterpriseTransformation.
Role: Senior Product Owner ServiceNow Transformation
Location: Reston VA Hybrid
Job Type: Contract-to-Hire
Job Summary:
We are seeking a Senior Product Owner with 6 years of product ownership/IT experience and strong experience driving enterprise-level ServiceNow implementations and business transformation initiatives. The ideal candidate will be responsible for defining product vision building and executing product roadmaps managing backlogs and translating business requirements into actionable features and user stories. This role requires someone who has actually leveraged ServiceNow to transform business processes rather than someone with ServiceNow exposure limited to administration or development.
Key Responsibilities:
Required Skills & Qualifications:
Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and specialize in professional IT consulting services IT Staffing Business/IT Strategy Business Process Blueprints Enterprise Architecture and EnterpriseTransformation.
Role: Senior Product Owner ServiceNow Transformation
Location: Reston VA Hybrid
Job Type: Contract-to-Hire
Job Summary:
We are seeking a Senior Product Owner with 6 years of product ownership/IT experience and strong experience driving enterprise-level ServiceNow implementations and business transformation initiatives. The ideal candidate will be responsible for defining product vision building and executing product roadmaps managing backlogs and translating business requirements into actionable features and user stories. This role requires someone who has actually leveraged ServiceNow to transform business processes rather than someone with ServiceNow exposure limited to administration or development.
Key Responsibilities:
- Own product vision strategy roadmap features and backlog.
- Lead discovery sessions stakeholder interviews and requirements gathering.
- Translate current-state business processes into future-state ServiceNow solutions.
- Drive enterprise-level implementation of ServiceNow capabilities.
- Develop and prioritize user stories acceptance criteria and product requirements.
- Partner with technical business and delivery teams to drive implementation.
- Present product strategy roadmap and progress to executive-level stakeholders.
- Work with large cross-functional teams in an Agile environment.
- Support business transformation across ServiceNow CSM ITSM and CRM capabilities.
- Identify opportunities to leverage AI-enabled ServiceNow features and improve customer/self-service experiences.
Required Skills & Qualifications:
- 6 years of Product Owner Business Analysis Systems Analysis IT or related experience; or 4 years of direct Product Owner experience.
- Strong hands-on Product Owner experience with roadmaps features backlogs and user stories.
- Proven experience with enterprise-level ServiceNow implementation from the Product Owner/business transformation perspective.
- Experience with:
- ServiceNow CSM
- ServiceNow ITSM
- CRM capabilities
- Service Catalog
- Service Requests
- Customer/Self-Service Portals
- Knowledge Management
- AI-enabled ServiceNow capabilities
- Experience translating business needs and current-state processes into future-state ServiceNow solutions.
- Strong stakeholder management and executive presentation skills.
- Experience working with large cross-functional teams.
Lumen SolutionsGroup Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.
Required Experience:
Senior IC
