Senior Product Operations Manager, Evaluation

At Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. Were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.

Our team moves fast takes ownership and is deeply committed to the mission operating with intensity staying close to our customers and pushing each other for excellence. We live by three values: Decisiveness Simplicity and Jobs Not Finished. We act quickly on clear judgment over perfect information we believe simplicity is what scales and were never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive wed love to build with you.

At Harvey the future of professional services is being written today and were just getting started.

Were looking for a technical systems-minded operator to build and scale the evaluation engine behind Harveys platform. As we expand globally ensuring our models behave reliably accurately and jurisdictionally correctly is mission-criticaland evaluation complexity is increasing 10x.

As a member of our Product Operations team youll work closely with Applied Legal Researchers Product Engineering AI Research and human data providers to operationalize evaluation methodologies and embed them into our product development lifecycle. Youll create the workflows systems and tooling that make evaluation a first-class product capability at Harvey.

This is a high-ownership role for someone who thrives in ambiguity loves building structure and wants to help scale the evaluation infrastructure of a global AI company.

• Build and scale the systems that power model and product evaluations across Harvey

• Run intake triage and prioritization for the evaluation request queue routing capacity to the highest-value coverage gaps

• Embed evaluation workflows and readiness checkpoints into the product development lifecycle

• Create the single source of truth for evaluation status results history and launch readiness

• Turn Expert-designed evaluation methodologies into scalable repeatable operational processes

• Manage human data providers and stand up our internal contract-attorney pipeline ensuring evaluation quality meets legal standards

• Work with Engineering and Research to improve evaluation tooling automation and dashboards

• Drive evaluation readiness for major product and model launches across geographies and jurisdictions

• Document and operationalize evaluation governance as complexity increases

• Help define how Harvey ensures model accuracy reliability and trust at global scale

• 47 years in technical program management product operations research operations or evaluation/benchmarking roles

• Experience working with ML/AI evaluations benchmarking frameworks or scientific workflows

• Comfort with statistical methodologies and SQL or Python or similar tools to interpret evaluation data (either natively or with AI tool support)

• Strong business acumen with an ability to apply an ROI-focused mindset to scaling

• Ability to work deeply with legal experts and operationalize complex evaluation methodologies

• Strong cross-functional coordination skills across Product Engineering Research and data providers/vendors

• High attention to detail and a bias toward clarity rigor and reproducibility

• Ability to navigate an evolving landscape and bring order to complex systems

• Strong communication skills and comfort translating technical nuance for diverse stakeholders

• Desire to do whatever it takes to make evaluation systems successfulfrom writing documentation to diagnosing pipeline issues

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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing

Required Experience:

Manager