Senior Product Manager

About us

LifeMD is a leading digital healthcare company committed to expanding access to virtual care pharmacy services and diagnostics by making them more affordable and convenient for on both treatment and prevention our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.

To support our expanding patient base LifeMD leverages a vertically-integrated proprietary digital care platform a 50-state affiliated medical group a 22500-square-foot affiliated pharmacy and a U.S.-based patient care company with offices in New York City; Greenville SC; and Huntington Beach CA is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts were united by a shared mission to revolutionize enjoy a collaborative and inclusive work environment hybrid work culture and numerous opportunities for growth. Want your work to matter Join us in building a future of accessible innovative and compassionate care.

About the role

LifeMD is seeking a highly strategic and execution-oriented Senior Product Manager Healthcare Platforms & Digital Experience to lead the evolution of our AI-enabled patient and customer experiences across our digital healthcare platform. This role will focus on delivering innovative data-driven healthcare experiences that improve patient engagement operational efficiency retention and long-term platform scalability. The ideal candidate combines strong product leadership healthcare domain knowledge customer empathy and technical fluency across AI analytics and modern digital platforms.

What Youll Do:

• Own and drive product strategy roadmap and execution for key patient- facing healthcare experiences
• Lead AI-enabled product initiatives including personalization intelligent workflows automation recommendation systems and operational efficiency tools
• Partner closely with Engineering Data Science Clinical Operations Marketing Compliance and Design teams to deliver scalable healthcare solutions
• Define and monitor KPIs focused on patient engagement conversion retention satisfaction operational performance and lifetime value
• Translate healthcare customer and business requirements into actionable product capabilities and prioritized roadmaps
• Leverage data analytics and experimentation frameworks to optimize patient journeys and improve healthcare outcomes
• Ensure products align with healthcare compliance privacy governance and operational standards
• Drive agile product delivery processes and cross-functional collaboration

Basic Qualifications:

• Bachelors degree; advanced degree is a plus
• 8 years of product management experience preferably in healthcare digital health SaaS or consumer technology platforms
• Strong understanding of AI/ML-enabled product experiences and data-driven decision-making
• Experience working with analytics platforms experimentation frameworks and customer engagement technologies

Preferred Qualifications:

• Ability to balance customer experience business outcomes scalability and operational efficiency
• Strong communication and stakeholder management skills
• Experience in telehealth healthcare technology or regulated industries

• Annual Salary: $150000 - $200000
• Health Care Plan (Medical Dental & Vision)

• Retirement Plan (Roth 401k)
• Life Insurance (Basic Voluntary & AD&D)
• Flexible PTO Policy
• Paid Holidays
• Short Term Disability
• Training & Development

Required Experience:

Senior IC