Senior Product Manager, Licensing

Binti builds software for state and county government agencies focusing on reinventing social services. We started in child welfare with the mission of helping every child have a safe loving and stable family. To date weve helped approve more than 100000 families to foster or adopt and we support over 49% of the nations child welfare system. We have expanded our product offerings in child welfare moving more to the root of the problem helping families stay together and avoid separation and are now expanding horizontally across other areas in social services.

Binti is a for-profit mission-driven software company based in San Francisco CA. Investors include Founders Fund First Round Capital Kapor Capital and others. Were a team of 90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge ambitious vision to rewire government to be more effective in expanding opportunities for people around the world and we are looking for mission-driven high-empathy high-performance and low-ego team members to join us on our exciting journey towards that vision.

There is a critical shortage of foster and adoptive families in the U.S. The path to becoming licensed paperwork home studies training references background checks has long been slow opaque and built around the agency rather than the family. Many prospective caregivers drop out before approval and overstretched social workers spend their time chasing forms instead of supporting families.

Bintis Caregiver Licensing module is our flagship product. It powers a fully digital mobile-friendly application experience with e-signatures document uploads automated reminders and configurable forms tailored to each agency. Agencies on Licensing approve 30% more families in their first year with a 16% reduction in time to approve. Over 100000 families have been licensed through it.

Binti PMs drive the strategy and execution of Bintis roadmap. Youll partner closely with Engineering Sales and customer-facing teams alongside an experienced and ambitious group of fellow PMs. Were looking for a Senior Product Manager to own Licensings next chapter smarter more configurable and more tightly integrated with the rest of Binti. This is a chance to scale and improve a product that already powers nearly half the countrys child welfare system. This role reports to our Head of Product.

• Own product strategy and roadmap for the Licensing product.

• Translate the needs of social workers agency leadership families and kinship caregivers into a clear multi-year vision and a sharp quarterly roadmap.

• Drive the metrics that matter: families licensed time to approval applicant drop-off social worker time saved and equity of approval rates.

• Identify where AI can transform licensing workflows automated document review intelligent form pre-fill draft home study narratives smart caseload prioritization and partner with engineering to ship responsibly.

• Prototype rapidly using AI tools (Lovable Claude Cursor v0) to test ideas with users in days not weeks. We expect PMs to use AI aggressively in their own workflow.

• Spend real time shadowing social workers supervisors and families going through the process deep user understanding is non-negotiable here.

• Push configurability and scale. Licensing has to flex to every state and county we serve while staying coherent and minimizing technical and operational overhead.

• 5 years of product management experience preferably at a high-growth B2B or enterprise SaaS company. Experience with regulated government-facing or complex workflow software is a plus.

• A track record of scaling products meaningfully taking something from good and growing to category-defining.

• AI-native in how you work and what you build. You already use Claude Cursor Lovable or v0 daily and have informed opinions on where LLMs and agentic patterns belong (and dont) in high-stakes workflows.

• Deep experience with user research and turning those insights into actionable updates.

• Comfort wearing many hats flexing into UX design prompt engineering and project management as needed.

• Sharp judgment on tradeoffs: north star vs. MVP quantitative vs. qualitative customer-specific vs. platform configurability vs. simplicity.

• Excellent written and verbal communication with a range of audiences from executives and agency leadership to social workers and caregiver families.

• Passion for building and working with diverse teams as well as Bintis mission and values.

Binti is headquartered in Downtown San Francisco. This role is hybrid in-person from our SF office Mondays and Thursdays (with free lunch!) remote the rest of the week.

Final selected candidates may be required to undergo a background and reference check including verification of employment and education criminal history review and where applicable fingerprinting.

BENEFITS & PERKS

• An above-market compensation package (salary equity)

• Excellent medical dental vision and life insurance - 99% of insurance premiums covered for you your dependents

• Flexible vacation time to promote a healthy work-life blend

• 13 paid holidays; 11 federally observed holidays (including Juneteenth) plus Election Day and the day after Thanksgiving

• 16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant

• Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)

• 4 weeks of sabbatical after 4 years of service at the company

• 401k Commuter benefits FSA and DCFSA

• $5000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)

• $2500 annual reimbursement for ongoing learning and development with opportunities to attend trainings/conferences on-site speaker series and lunch and learns

• $300 reimbursement for initial office setup

• $50 a month effective work reimbursement to cover internet electricity office setup costs or lunch/snacks with coworkers

• Paid jury duty

At Binti we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race color religion gender sexual orientation age national origin disability or protected Veteran status.

Required Experience:

Senior IC