Senior Product Manager, Homepage & User Account Experience

Senior Product Manager Homepage & User Account Experience LoopNet - Arlington VA -

Job Description

CoStar Group is a leading global provider of commercial and residential real estate information analytics and online marketplaces and 3D digital twin technology. Included in the S&P 500 Index CoStar Group is on a mission to digitize the worlds real estate empowering all people to discover properties insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years giving us the perspective to create truly unique and valuable offerings to our customers. Weve continually refined transformed and perfected our approach to our business creating a language that has become standard in our industry for our customers and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers our employees and investors. By equipping the brightest minds with the best resources available we provide an invaluable edge in real estate.

About LoopNet:

With over 86000 companies searching daily and six times more traffic than our nearest competitor LoopNet has offered unmatched visibility for commercial real estate listings for over 30 years.

The LoopNet platform connects brokers buyers and sellers equipping them with powerful tools to close deals efficiently whether for sale or lease or at auction using LoopNet Auctions by Ten-X.

We have established ourselves as the #1 global commercial real estate marketplace and we arent done yet. We are focused on expansion increasing our market share in the U.S. and around the world continuously innovating and growing a powerhouse team to reach our goals.

At LoopNet were on a mission to fill the worlds commercial spacebecause full space means thriving businesses growing communities and dreams coming to these spaces careers are built milestones are reached and potential is unlocked.

About the Role:

We are looking for a Senior Product Manager to lead the Homepage and User Account experience and bring conversational AI to the heart of how users engage with LoopNet. This role owns the first impression and the logged-in home of every user and will define how an intelligent conversational assistant helps brokers buyers and tenants discover properties manage their accounts and get to value faster. You will lead initiatives that turn the homepage and account surfaces into a personalized AI-powered front door to the #1 commercial real estate marketplace.

This position is located in Arlington VA and in office Monday through Friday.

RESPONSIBILITIES

• Own the end-to-end homepage and user account experience from first-time visitor through returning logged-in user.

• Define and drive the product vision for conversational AI across the homepage and account surfaces including assistant-led search onboarding and self-service support.

• Translate generative and conversational AI capabilities into intuitive trustworthy user experiences that deliver measurable value.

• Partner with design engineering and data science to deliver seamless scalable solutions including the underlying models prompts and guardrails that power the conversational experience.

• Improve account creation sign-in profile management personalization and notification experiences to increase engagement and retention.

• Drive adoption of new homepage and AI features through enablement experimentation and iteration.

• Establish measurement quality and governance practices for AI-driven interactions ensuring accuracy safety and a high-quality user experience.

• Collaborate with marketing sales and customer support to align the homepage and account experience with broader go-to-market and customer goals.

BASIC QUALIFICATIONS:

• Bachelors degree from an accredited not-for-profit in person university or college.

• 5 years of product management experience with a proven track record delivering industry leading products and solutions.

• Experience building or shipping products that incorporate conversational AI generative AI machine learning or natural language interfaces.

• Dedication to understanding user needs through research feedback and data analysis with a focus on delivering solutions that provide value and enhance the user experience.

• Proven ability to collaborate effectively with cross-functional teams including engineering design data science marketing sales and customer support to drive product development and adoption.

• Experience with homepage account onboarding personalization or other high-traffic consumer-facing surfaces.

• Experience managing sprint schedules and resources in an agile-scrum development environment.

• Excellent interpersonal communication and presentation skills.

• Strong analytical communication and stakeholder management skills.

• Familiarity with experimentation frameworks and data-driven product development.

• A track record of commitment to prior employers.

Whats In ItForYou

Ifyou area driven professional looking for a high-growth high-reward career CoStarGroupoffers the ideal part of a best-in-class companywith strong year-over-year growththat invests inyour success. Enjoy a rewarding atmosphere where you can learn excel and grow.

When you join CoStar Groupyoullexperience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests inyour professionaland academic growth with internal trainingandtuition reimbursement.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

• Life legal and supplementary insurance

• Virtual and in person mental health counseling services for individuals and family

• Commuter and parking benefits

• 401(K) retirementplanwith matching contributions

• Employee stock purchase plan

• Paid time off

• Tuition reimbursement

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)

• Access to CoStar Groups Employee Resource Groups

• Complimentary gourmet coffee tea hot chocolate fresh fruit and other healthy snacks

Sponsorship

We welcome all qualified candidates who are currently eligible to work full-time in the United States to please note that CoStar Groupis not able toprovide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing