Senior Product Manager, eCommerce
Orlando, FL - USA
Job Summary
SeaWorld is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive memorable experiences to people from around the world. Were also committed to helping ambitious people achieve their professional best. Were always seeking exceptionally skilled and knowledgeable individuals to join our team.
Senior Product Manager E-Commerce Products
Company Overview
United Parks & Resorts Inc. (NYSE: PRKS) is a leading theme park and entertainmentcompany with a world-class portfolio of seven brands across 13 parks in the United
States and Abu Dhabi. The Companys award-winning portfolio of iconic brandsincludes SeaWorld Busch Gardens Discovery Cove Sesame Place Water CountryUSA Adventure Island and Aquatica.
Role Overview
We are seeking a mobile-first Senior Product Manager E-Commerce Products tooversee all Admissions Products offered for purchase across our Websites and
Native Apps. These include Tickets Passes and Upgrades which together accountfor the majority of our digital revenue. You will define the vision roadmap and
success metrics for this domain balancing global platform consistency with brandand park-specific needs. Reporting to the VP Product this is an end-to-end Product
role with high visibility and broad cross-functional partnership.
Key Responsibilities
Own the end-to-end Product Roadmap for Tickets Passes and Upgrades acrossall brands and parks.
Establish track and optimize against clear success metrics includingconversion average order value and revenue per visit.
Lead experimentation and optimization efforts including A/B testing offerpresentation and personalization strategies.
Translate complex business and operational requirements into clear productrequirements and prioritized roadmaps.
Collaborate closely with the Cart & Checkout Product Manager to ensure aseamless cohesive purchase funnel.
Serve as the primary decision-maker and escalation point for your product area
providing clarity and direction across stakeholders.
Partner with Revenue Management and Marketing to launch new productsoffers and packaging strategies that drive incremental revenue and lifetimevalue.
Balance platform-level consistency with the flexibility required to support diversepark types (dry parks water parks Sesame Place Discovery Cove).
Qualifications
5-10 years of experience in Product Management with respected consumer ECommerce business(es) with strong emphasis on Mobile Web Apps.
Demonstrated experience owning revenue-critical products end-to-end fromstrategy through execution and optimization.
Strong understanding of pricing packaging merchandising and offeroptimization.
Proven ability to operate effectively in complex cross-functional environmentswith multiple stakeholders and competing priorities.
Deep experience using data to drive decisions including defining KPIsexperimentation and post-launch analysis.
Ability to move comfortably between strategic thinking and hands-on execution.
Experience with modern Product Development methodologies (Lean Agile).
Exceptional communication and influence skills including the ability to explaincomplex concepts to non-technical audiences.
Bachelors degree required. MBA is preferred.
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical Dental and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
Senior IC
About Company
From park to planet, SeaWorld theme parks offer up-close animal experiences, roller coasters and, most importantly, a chance for you to make a difference. Plan your trip to one of our theme parks in Orlando, San Diego or San Antonio today!