Senior Product Manager, Consumer

Maven is the worlds largest virtual clinic for women and families on a mission to make healthcare work for all of us. Mavens award-winning digital programs provide clinical emotional and financial support all in one platform spanning fertility & family building maternity & newborn care parenting & pediatrics and menopause & midlife. More than 2000 employers and health plans trust Mavens end-to-end platform to improve clinical outcomes reduce healthcare costs and provide equity in benefits programs. Recognized for innovation and industry leadership Maven has been named to the Time 100 Most Influential Companies CNBC Disruptor 50 Fast Company Most Innovative Companies and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst Sequoia Dragoneer Investment Group Oak HC/FT StepStone Group Icon Ventures and Lux Capital. To learn more about Maven visit us at .

An award-winning culture working towards an important mission Maven Clinic is a recipient of over 30 workplace and innovation awards including:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List ()
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies ()
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY ()
• Great Place to Work certified ()
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA Advocacy Award (2022)

Maven is at an inflection point. For a decade weve built the leading virtual clinic for women and families delivered through employers and health plans. That enterprise business is strong and growing. Now were opening Mavens doors to everyone. For the first time any woman in the U.S. can subscribe directly to Maven for the care she actually needs: GLP-1 care hormone care and a virtual clinic with 30 types of health and wellness providers. Women drive 80% of healthcare decisions in this country and remain chronically underserved by it. We built a care model designed around them and were now bringing it directly to them.

This is the next chapter of Mavens story and youll help write it. Were hiring a Senior Product Manager to own core parts of the consumer experience as we go from early launch to scaled product. Its the rare combination of a 0-to-1 mandate with real foundations underneath: a trusted brand a decade of clinical infrastructure hundreds of providers and a company that has already proven the care model works. Your job is to figure out what a direct relationship between Maven and the women we serve should look like then ship it learn fast and shape where the product goes next.

• Own consumer acquisition and growth for Mavens direct-to-consumer business starting with the GLP-1 funnel: landing experience onboarding conversion and the paths that turn a first visit into an active member
• Build and run a high-velocity experimentation engine. Form hypotheses ship tests read results honestly and compound learnings into a funnel that performs better every week
• Define the metrics that matter for consumer growth instrument them and use them to drive decisions from top-of-funnel conversion to activation and early retention signals
• Grow your mandate from acquisition into retention and engagement over time shaping how a members first month becomes a lasting relationship with Maven
• Partner daily with engineering design analytics clinical and marketing to ship quickly without compromising the care quality and trust Maven is known for
• Bring a strong point of view on how AI changes both what we build for members and how fast we build it and put it to work in your own workflow

• 5 years of product management experience with at least some of it on consumer products where you owned a funnel a growth metric or a revenue line
• A track record of shipping. You move from ambiguity to a live experiment fast and youd rather learn from production than perfect a doc
• Deep fluency with data. You define your own metrics pull your own queries design experiments that produce clean reads and change your mind when the results tell you to
• Structured thinking that holds up under pressure. You can break a messy problem into parts prioritize ruthlessly and explain the why behind every tradeoff
• Creativity in the solution space. You generate options others dont see and you know when the right answer is a copy change versus a new product surface
• Enough technical depth to go deep with engineers on architecture and tradeoffs and to know whats cheap whats expensive and whats worth it
• Hands-on fluency with AI tools as part of how you work today and a point of view on where AI meaningfully changes the consumer healthcare experience
• Customer obsession backed by evidence. You talk to users watch sessions and design from real behavior not assumptions. Excellent written and verbal communication that brings clinical marketing and executive partners along with you

• Experience in consumer health telehealth or another regulated space where trust and care quality constrain how you grow
• Experience taking a 0-to-1 product from launch to product-market fit

The base salary range for this role is $180000 - $215000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications experience and skillset.

This is a remote role open to candidates based in the United States with a strong preference for those based in San Francisco.

For those based in San Francisco/Bay Area CA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face Mavens in a commutable distance (90 minutes driving or on public transit) to our hub cities with more than 20 employees are expected to attend local Maven hosted Work Together Days.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health well-being and career development helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health dental and insurance plan options we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists including care for mental health reproductive health family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work in office meals and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens whove been with us for 1 year)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees with immediate vesting

These benefits are applicable to Maven Clinic -based full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. Maven is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. Maven Clinic interview requests and job offers only originate from an @ email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries please contact us at.