Senior Product Manager, Commerce
Cupertino, CA - USA
Job Summary
The Accounts team sits at the foundation of Apples services ecosystem protecting over a billion active customers while ensuring seamless private access to Apples first-party and third-party are looking for a high-impact product manager to bridge the worlds of account architecture regulatory compliance platform security and fraud this role you will collaborate with legal privacy security trust u0026 safety teams to define and execute the strategic roadmap for complex global mandates drive resilient defenses against account takeover and fraudulent abuse and build privacy-first while maintaining best-in-class user experiences role plays a critical part in building user trust and enabling seamless access to products and services at scale.
Own the product vision strategy and roadmap for Account Safety u0026 CompliancenPerform competitive analysis and come up with innovative product conceptsnAct as the voice of the customer in discussions with Trust u0026 Safety Security Privacy Legal and Government Affairs to translate statutory mandates into intuitive product experiences that preserve Apples high bar for user-centric product requirements for authentication recovery and device pairing protecting accounts against automated bot attacks and takeover attemptsnPartner with engineering teams to shape rule and ML-based risk engines that detect malicious account farms promotional abuse without penalizing honest evaluate and optimize conversion funnels balancing security guardrails against customer user experience security privacy compliance and platform scalability in all product decisionsnPartner closely with engineering to define technical requirements and drive execution from concept to launchnEstablish clear success metrics and monitor performance across the account lifecyclenAct as a subject-matter expert to influence product decisions on account systems identity and lifecycle best practices across the organization
Bachelors Degree in Business Engineering Computer Science etc.n7 years of product management experience with ownership of user-facing platform features high-scale consumer identity trust u0026 safety fraud or regulatory compliance ability to translate business needs to feature and product designsnExcellent communication skills with the ability to influence without authoritynExtraordinary relationship skills collaborating and influencing across teamsnProven ability to ship high-quality products in complex cross-functional environmentsnDeep empathy for users combined with a strong understanding of security privacy and risk trade-offsnHighly analytical and comfortable using data to drive decisions and prioritize work
MBA or Masters Degree in related fields is preferrednPrior experience working in user accounts space is a strong plusnExperience working on large-scale global products is a strong plusnDemonstrated experience operationalizing regulatory frameworks (COPPA GDPR) into shipping consumer software
Required Experience:
Senior IC
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more