Senior Product Manager

Skimmer is on a mission: to modernize the pool and spa service and repair industry. Were a private equity-backed company with 7000 customers using Skimmers pool service platform to transform their businesses. But were not stopping there (there are over 70000 pool service companies in this surprisingly large niche space).

Our customers love us almost as much as we love them (check out our reviews and our NPS score of 68!)

We were recently honored to join the Inc. 5000 list of fastest-growing companies the Deloitte Fast 500 were named one of Built In Austins Best Startups as well as Austins Best Places for Working Parents.

Were looking for big thinkers with small egos so lets dive in!

• Realize our customers success is our success.

• Build humble diverse teams who have fun winning.

• Drive results with urgency.

• Earn trust through transparent communication.

Skimmer has downtown office spaces in Austin TX and Toronto ON and remote-first employees around the US. Right now we can hire hybrid employees in Austin and Toronto or remote employees in the following states: Alabama California Florida Georgia Illinois Indiana Kansas Kentucky Maryland Michigan Missouri North Carolina Ohio Oregon Rhode Island Tennessee Texas and Virginia.

• Realize our customers success is our success.

• Build humble diverse teams who have fun winning.

• Drive results with urgency.

• Earn trust through transparent communication.

We are seeking an experienced Senior Product Manager to lead the continued development and evolution of our product roadmap. As a product leader you will shape the roadmap partner cross-functionally and drive delivery of customer value in order to help pool professionals manage their daily work in the field and grow their business.

Youll work closely with design engineering customer success and leadership to continue to grow our world-class platform. Ensuring that it remains intuitive reliable and indispensable to our users. You will own the full lifecycle of product development from discovery to delivery and adoption to iteration.

Reporting to the VP of Product this role can be in Austin TX or remote.

• Own the product vision and strategy aligning it with Skimmers overall business goals and user needs.

• Define and prioritize the roadmap collaborating with stakeholders to balance innovation tech debt and user feedback.

• Lead product discovery efforts including user research customer interviews and prototype testing to identify new opportunities and refine existing features.

• Write clear actionable requirements for design and engineering and manage sprint cycles with an eye toward fast high-quality execution.

• Analyze product usage and customer feedback to measure success validate decisions and iterate as needed.

• Act as a domain expert keeping tabs on industry trends emerging technologies and competitor offerings.

• Ensure a cohesive delightful customer experience that supports Skimmers mission and brand.

• Within your first 3 months you will analyze and assess customer needs around our products and translate those into roadmap and business requirements for our UX and engineering team. Youll have a deep understanding of our current web and mobile platforms and roadmap. You will interact with our customers and will lead efforts to ensure customer experience remains the best in the industry.

• Experience leading development teams building native web applications including taking at least one product from concept-to-launch successfully.

• Proven success leading end-to-end product development in a high-growth SaaS or tech environment.

• Strong user empathy with a passion for field-focused design and a deep understanding of UX best practices.

• Excellent communication and collaboration skills with the ability to influence and inspire across teams.

• AI-forward product manager who has utilized tools like Claude ChatGPT Replit V0 or similar to help accelerate product development.

• Experience with common tools like Figma Sketch Azure Dev Ops Notion Jira Mixpanel and Pendo and similar platforms.

• Familiarity with agile methodologies and a data-informed mindset.

• Bonus: Experience in vertical SaaS or field service software.

• Competitive base pay bonus potential

• Generous medical dental and vision plans (we pay 100% of your premium and 50% of your dependents)

• Fantastic culture with a very strong eNPS- we work hard celebrate wins and learn as we go to always be improving to benefit our customers.

• Immediate access to 401(k) with company match

• Flexible PTO (MINIMUM of 10 days required every year)

• 12 weeks paid parental leave for birthing parent 6 weeks paid leave for supporting partner

• Remote work friendly

• Comprehensive learning and development budget

• A manager dedicated to your development

At Skimmer we are deeply committed to building a diverse and inclusive workplace (its in our values). Were proud to be an equal opportunity employer seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression family status marital status sexual orientation national origin genetics neurodiversity disability age or veteran status or any other non-merit based or legally protected grounds.

We also acknowledge that there is no perfect candidate - if you fulfill the majority of these requirements believe this is a role you would be excited about on a daily basis and resonate with our culture we encourage you to apply.

Skimmer has downtown office spaces in Austin TX and Toronto ON and remote-first employees around the US. Right now we can hire hybrid employees in Austin and Toronto or remote employees in the following states: Alabama California Florida Georgia Illinois Indiana Kansas Kentucky Maryland Michigan North Carolina Ohio Oregon Rhode Island Tennessee Texas and Virginia.

Required Experience:

Senior IC