Senior Product Manager, AI-Native Care

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools training or recognition they deserve.

We believe families are the largest untapped caregiving workforce in America and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system.

Abby Care combines clinical oversight with an AI-powered platform to train enable and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand verify and improve care in the home. We expand access to care reduce reliance on higher-cost settings and help ensure public dollars are spent effectively.

We are proud to partner with leading health plans providers and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future.

Join us in solving one of the most important challenges of our time.

Were looking for a high-ownership execution-driven Senior Product Manager to help build the next generation of care delivery software at Abby Care. Youll play a critical role in shaping how care is delivered managed and scaled across our platform.

This is a builder role for someone who thrives in ambiguity calculates trade-offs moves with urgency and drives momentum across engineering clinical and operations teams.

Youll own complex operationally critical product areas end-to-end with a strong emphasis on speed learning and impact. Youll also play a key role in shaping Abby Cares AI-native product direction by building workflows that intelligently automate assist and augment care delivery.

This is a full-time opportunity based in San Francisco CA (4 days in-person).

• Own end-to-end product execution: Take full ownership of complex operationally critical product areas from problem discovery and PRDs through delivery launch and iteration. Be accountable for real-world outcomes across care delivery clinical and operations.

• Translate real-world care workflows into product: Partner with caregivers clinicians operations and compliance teams to understand how care is delivered today and turn those workflows into intuitive reliable and scalable product experiences.

• Build AI-assisted care delivery systems: Lead the design and iteration of AI-powered workflows including automation intelligent defaults decision support and human-in-the-loop systems that meaningfully improve care quality operational efficiency and caregiver experience.

• Innovate alongside the broader care ecosystem: Collaborate with providers payors regulators and internal clinical leaders to unlock new models of care delivery and shape product strategy in regulated environments.

• Raise the bar for product thinking and execution: Set a high standard for product clarity judgment and craft. Inspire cross-functional collaboration and continuously elevate how product decisions are made and shipped across EPD.

• 6 years of professional experience as a product manager

• Strong ability to distill complex scattered input into clear well-prioritized roadmaps and requirements

• Experience owning and shipping impactful products end-to-end

• Experience building AI-powered and/or automation-driven products

• Experience delivering products across web and mobile

• Excellent written and verbal communication including producing clear structured and actionable PRDs and partnering effectively with engineering and design

• Experience building internal tools workflow products or data-heavy systems ideally in healthcare regulated environments or fast-moving startup.

• Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work.

• Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options including a $0 deductible PPO and a company-funded HSA alongside employer-paid life and disability insurance.

• Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.

• Financial savings benefits to support your future. We support your financial well-being with HSA contributions optional FSA and commuter benefits and full coverage of all 401(k) account fees (employer match not currently offered).

• Paid parental leave to support your growing family. We provide paid leave so you can focus on bonding and adjusting to life as your family grows.

1. Families First
   Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family building strong lasting relationships. We continually ask ourselves Would we want this for our own families

2. Urgency with Precision
   Millions of families are waiting for care and they cannot wait therefore this is not your typical 9 to 5 job. We match their urgency with our own delivering exceptional care without compromise. Here speed and excellence go hand in hand.

3. Relentlessly Resourceful
   As an ambitious startup we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.

4. Purpose with Positivity
   We take our mission seriously while never losing sight of the people behind the work. Respect kindness memes and coffee make us stronger as a team and better for the families we serve.

5. Driven to Redefine Whats Possible
   We are here to make healthcare better which means asking hard questions challenging outdated systems and finding smarter more compassionate ways to deliver care.

Automated Decision Tools

Abby Care may use automated decision tools to help match and rank candidate work experience education and skills found in online profiles resumes and job applications against job requirements. We believe that these tools help ensure objective data-based decisions during the hiring process however all Abby Care hiring decisions involve final human review and input. If you have questions or would like to request an alternative process contact .

Required Experience:

Senior IC