Senior Product Designer
Chicago, IL - USA
Job Summary
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Team Overview
The Product Design team at TransUnion is responsible for shaping the end-to-end user experience for consumer-facing products across web and mobile platforms. Serving as strong advocates for the consumer the team works closely with product technology legal and marketing partners to translate complex needs into intuitive high-impact design solutions and plays a central role in driving meaningful consumer experiences across global markets.This role reports directly to the Senior Director of Product Experience & Design division. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
- Own and drive design work for high impact initiatives across identity protection fraud and credit experiences
- Translate high level product requirements into meaningful user centered experiences that deliver measurable business and consumer outcomes
- Create rapid concept wireframes user flows and prototypes to explore ideas early and reduce delivery risk
- Deliver robust production ready prototypes that clearly communicate intent to engineering and stakeholders
- Balance hands on execution with product discovery work ensuring the right problems are solvednot just shipped
- Determine when user research is needed partner with research teams and ensure insights directly inform product decisions
- Own and advanced ADA front end accessibility practices collaborating with senior front-end architects to scale automated and manual testing across global products and teams
- Provide clear design direction and constructive feedback to designers and developers
- Own creation of UX briefs in partnership with product and program management
- Manage relationships with senior leaders and executive stakeholders influencing decisions through data insights and storytelling
Required Knowledge and Experiences
- Proven professional work and case studies demonstrating end to end ownership of the design processfrom discovery through delivery and the ability to clearly articulate design tradeoffs constraints and challenges encountered
- Strong understanding of product technology and agile team dynamics including how to navigate organizational complexity and stakeholder politics to drive successful outcomes
- Demonstrated ability to work independently while inspiring cross functional teams to prioritize UX early and often in the process
- Confidence to debate constructively advocate for users and represent the design perspective with clarity and credibility at senior and executive levels
- Strong communication and storytelling skills with experience delivering executive ready summaries and presentations that clearly communicate vision rationale and impact
Required Technical Skills
- Proficiency in Figma and advanced prototyping tools with experience creating both rapid concept prototypes and robust high fidelity interactive experiences
- Deep understanding of UX/UI patterns interaction design responsive design and accessibility / ADA best practices
- Experience using AI tools (e.g. Copilot) to accelerate design exploration research synthesis and communication
Were also looking for the preferred skills below. Whether you are proficient or could use some brushing up were happy to support your career development and growth in:
- Experience identifying owning and/or delegating sales enablement and growth opportunities tied to UX outcomes
- Ability to confidently present to executives and sell UX as a strategic lever for the business
- Experience influencing product strategy through data insights and peer feedback in highly collaborative environments
Benefits that support every part of your life:
At TransUnion we design benefits to help youfeel well do well and plan wellfrom day one.
For Your Health: Enjoyday-one eligibilityfor medical dental and vision coverage plus supplemental plan options. Spousal domestic partner and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.
For Your Protection: Weve got your back withcompanypaid basic life and AD&D optionalvoluntary life and AD&Dfor you and your family andshort and longterm disability. You can also opt into alegal planpet insurance andtravel accident coverage.
For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support were here for every chapter. AccessDependent Care FSA for possibility of an employer match a andup to 12 weeks of paid parental leavewith eligibility for a thoughtful gradual return.
For Your Future: Build toward whats next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resourcescareer coaching and optionallongterm care insuranceto plan confidently.
For You: Grow and recharge withtuition reimbursementflexible time off for exempt employees or paid time off for nonexempt employees up to 12 paid holidays per year commuter benefits employeediscountscharitable gift matching andpaid volunteer time off plus corporate volunteer events that make it easy to give back.
For Your Wellness: Access24/7 supportincluding professionaltherapycoaching and emotional wellbeing programs alongside guided meditation and resources that supportphysical mental social and financial wellness.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting .
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
TransUnion Overview:
At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.
TransUnions Internal Job Title:
Specialist IV Product DesignCompany:
TrueLinkRequired Experience:
Senior IC
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more