Senior Product Designer

Job Description:

Our Opportunity

Chewy is dedicated to being the most trusted and convenient destination for pet parents (and partners) everywhere! On the Product Design and Research team we embrace this visionand our pets. We create experiences that delight customers empower team members and support the businesses and veterinary professionals who help keep pets happy and healthy.

As a collaborative curious and customer-obsessed team of designers researchers and builders were looking for talented product designers who are passionate about solving meaningful problems through thoughtful human-centered design.

As a Senior Product Designer youll play a key role in shaping digital experiences across Chewys ecosystem. Youll partner closely with product managers engineers researchers content strategists and fellow designers to transform complex customer and business challenges into intuitive elegant and impactful product experiences. Youll own design work from early discovery through launch helping define the future of products used by millions of pet parents and thousands of internal users and partners.

What Youll Do

Design Meaningful Experiences

• Transform customer insights business goals and technical requirements into intuitive user-centered product experiences.

• Design elegant solutions that balance usability scalability and business impact.

• Create thoughtful interactions that simplify complex workflows and delight users.

Own the End-to-End Design Process

• Lead projects through the full product design lifecyclefrom discovery and research through wireframes prototypes visual design testing and implementation.

• Iterate designs based on user feedback analytics and cross-functional collaboration.

• Advocate for customer needs while balancing business objectives and technical constraints.

Collaborate Across Disciplines

• Partner closely with Product Management Engineering Research Content Design and other cross-functional partners to define product strategy and deliver exceptional experiences.

• Facilitate design discussions and communicate decisions effectively to stakeholders at all levels of the organization.

• Build alignment across teams through clear storytelling and thoughtful design rationale.

Drive Design Quality

• Champion high-quality craft interaction design visual design accessibility and usability.

• Contribute to and evolve design systems patterns and best practices.

• Help foster a collaborative design culture by sharing knowledge providing feedback and continuously improving how we work.

Think Strategically

• Solve problems with a systems-thinking mindset considering the broader customer journey across products and touchpoints.

• Identify opportunities to improve experiences beyond immediate project scope.

• Balance long-term vision with iterative delivery.

What Youll Need

Experience

• 5 years of experience in Product Design UX Design Interaction Design Information Architecture or a related discipline.

• Experience leading complex product design initiatives from concept through implementation.

• Proven success designing digital products across web and/or mobile platforms.

Design Excellence

• Strong portfolio demonstrating end-to-end product design thinking customer-centered problem solving and measurable business impact.

• Expertise in interaction design information architecture prototyping and visual communication.

• Experience using design systems and contributing to scalable design patterns.

Collaboration & Communication

• Excellent communication and presentation skills with the ability to influence cross-functional partners and senior stakeholders.

• Comfortable navigating ambiguity and facilitating collaborative decision-making.

• Strong storytelling skills that clearly communicate design rationale and customer insights.

Customer Mindset

• Passion for deeply understanding users through research data and continuous learning.

• Ability to simplify complex problems into intuitive accessible experiences.

• Experience balancing customer needs business goals and technical feasibility.

Education

• Bachelors degree in Design Human-Computer Interaction or a related fieldor equivalent professional experience.

Why Youll Love Working Here

• Design products that improve the lives of millions of pet parents.

• Collaborate with talented designers researchers engineers and product leaders.

• Influence product strategy from discovery through delivery.

• Work in an environment that values curiosity experimentation customer obsession and continuous learning.

• Help shape the future of digital experiences across one of the fastest-growing e-commerce and healthcare ecosystems.

• The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidates relevant experience education and work addition this position is eligible for 401k and a new hire and annual equity grant. C08 positions may also be eligible for annual bonus.

We offer different types of insurance and benefits such as medical/Rx vision dental life disability hospital indemnity critical illness and accident. We offer parental leave family services benefits backup dependent care flexible spending accounts telemedicine pet adoption reimbursement employee assistance program and many discounts including 10% off pet insurance and 20% off at .

Exempt salary team members have unlimited PTO subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact .

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